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PERFORMANCE MANAGEMENT 3 October 2007, London Often staff are out of touch with the aims and objectives of their organisations and even though they might be running what they deem to be effective services many staff fail to be motivated. There is often a mismatch between delivery of local services and the organisational goals. This one-day course will examine the relationship between organisational and individual goals, staff development and motivational values and TECHNIQUES. BY THE END OF THE EVENT PARTICIPANTS WILL HAVE: · identified different motivations in the workplace · learned how to engage with employees · examined different styles of leadership · explored different delegation techniques · looked at ways to translate organisation strategies into specific work-plans · learned how to support staff when implementing change WHO SHOULD ATTEND? Middle to senior managers in any sector who want to get the best performance from their staff. SPECIAL NOTE This is not a course on managing negative performance. Please look for details of our Positive Approaches to Negative Performance course. COURSE LEADER: KATHY RODDY Kathy is a qualified librarian and information manager with considerable experience of working in public, academic and specialist libraries. She also has senior management experience gained in the voluntary sector and for the past six years been a freelance trainer and consultant specialising in the LIS field. PROGRAMME 9.30 Registration and coffee 10.00 Welcome and introductions 10.15 From organisational goals to individual development plans 10.45 The role of job design 11.00 Coffee 11.15 Motivational theories and team dynamics 11.45 Motivational practice: from organisational culture to personal engagement 12.30 Lunch 1.15 The people aspects of change management 3.00 Tea 3.15 Monitoring performance: what infrastructure needs to be in place? 3:45 Leadership styles 4:00 Situational leadership and delegation 4:30 Evaluations and close PLACES ARE LIMITED TO: 16 FEES CILIP personal members: £175 plus VAT £205.63 CILIP institutional members: £210 plus VAT £246.75 Non members: £245 plus VAT £287.88 HOW TO BOOK: TO MAKE A CONFIRMED BOOKING: Please print out and complete the booking form below and return it by fax to the Training & Development Department on 020 7255 0561, or post to: Training & Development, CILIP, 7 Ridgmount Street, London WC1E 7AE TO PROVISIONALLY BOOK A PLACE: To make a provisional booking simply telephone us on 020 7255 0560, textphone 020 7255 0505, email [log in to unmask] or visit this workshop's web page at http://www.cilip.org.uk/training/training/2007/md/Performance%20management.htm (Provisional bookings will be held for three weeks. A confirmed booking must be received within this period or your place may be lost.) BOOKING FORM: I would like to book a confirmed place on PERFORMANCE MANAGEMENT, 3 October 2007, London Title: ____________ First name: _________________ Surname: ____________________________________ Job title: ____________________________________ Organisation: ________________________________ Address: ____________________________________ Town:________________ Postcode:______________ Email address: ________________________________ Tel___________________ Fax: __________________ Are you a CILIP member? YES __ NO __ Personal* __ Institutional __ Student** __ Unwaged __ * If you are a Personal Member, but your employer is paying, they will still be charged at Personal Member rate. ** The Student rate applies to personal payers only - but not if organisations are paying the fee CILIP membership no: __________________________ Dietary/special requirements (sensory or physical) ___________________________________________ PAYMENT OF FEE: Option 1: __ Please send an invoice (Your payment will be due within 30 days of the invoice date). Please give invoice name and address if different from above: Invoice Name________________________________________ Invoice Address_______________________________________ _____________________________________Postcode_________ Option 2: __ I will be sending a cheque (payable to CILIP) for £_______________ Please tick here if you require a receipt: __ Option 3: __ Please debit £_________ to my credit card Credit card details: Name of cardholder:_______________________ Card no: __________________________________ Security code: _ _ _ Address the card is registered to _____________________________________________________________________ _____________________________________________________________________ Expiry date: _________________________________ Signature: ___________________________________ PLEASE NOTE: cancellations received on the day will incur the full fee. If a cancellation is received in the seven working days prior to the event, 50% of the fee will be due. CILIP keeps any personal information you supply for the purpose for which you have provided it. It is not passed to other organisations unless this is made explicit when you supply it or if we are legally required to do so. However the Institute may from time to time wish to send you information about other services or products it provides. CILIP reserves the right to alter details or to cancel this event should the need arise. CILIP has provision for those in wheelchairs. Induction loops are also available. CILIP, The Chartered Institute of Library & Information Professionals Registered Charity no. 313014 Message sent by: Cara Watson Events Assistant, Training & Development CILIP 7 Ridgmount Street London WC1E 7AE Telephone: 020 7255 0560 Fax: 020 7255 0561 Email: [log in to unmask] Visit our web pages at: www.cilip.org.uk/training