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Great Points Mike - I'd like to add, however, that I was pointing out that Google Image search and the rest are not threats but that the profile of usage and audience flow from them means we just need to think about new business models for image use, accepting that the landscape has now changed. 

In fact image highjacking via MySpace, Google Image search etc has had an interesting and entirely positive effect on 24 HM use too. As far back as 2003 (when we switched on our RSS feed) we began to record a turnaround in the relationship between visitor sessions and page impressions - you would normally expect page imps to be at least two or more to each visit. As a result of the new audience usage patterns, this has reversed! You can track this relationship by monitoring 'hit' counts; so out old friend the hit still has some use... But we're happy, because, as you say, it's all about getting culture out there into the digital landscape.

The more we merge content or content particles into meta-environments like MySpace, Flickr (particularly) and the like, the more it's going to be interesting to see how we can work in new ways, with unexpected audiences. Look at the great stuff Tom Goskar is doing with Wessex Archaeology in Flickr, and the Brooklyn Museum people - fantastic. Look at this: http://www.brooklynmuseum.org/community/

Jon

Jon Pratty
Editor
 
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The 24 Hour Museum
Your best guide to museums, galleries, arts and heritage
www.24hourmuseum.org.uk 
 
www.show.me.uk - great stuff for kids from UK museums and galleries
 
Office 4 
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New Statesman New Media Awards 2002, 2005
   


-----Original Message-----
From: Museums Computer Group [mailto:[log in to unmask]] On Behalf Of Ellis Mike
Sent: 27 July 2007 08:56
To: [log in to unmask]
Subject: Re: E-commerce in Digital Images & Collections Online: Business Evidence

Jon
 
While you're undoubtedly right that the landscape is changing (and possibly right that CC is a threat to image library sales), it's worth pointing out that the technologies provided by Google et al are massive opportunities at traffic driving, rather than threats. If, for instance, 9% of Science Museum website referrers at some points in time are coming from MySpace (sorry, I know I keep banging on about this figure, but it is extraordinary..) - and almost entirely from people "stealing" our images and embedding them elsewhere, then this is a huge quantity of coverage from an audience which previously didn't even exist. Audience masses = exposure = traffic and eventually increased commerce.
 
The statement quoted by Guenter is painfully true and absolutely along the lines I've experience in the sector. Museums don't *expect* to make money, and historically have been terribly, terribly bad at doing it effectively. Now, thankfully, we seem to be employing people who understand that cultural products can very effectively and comfortably sit alongside "commercial" products and that interest in one can drive traffic to the other. 
 
<tangent>
 
In my first week at the Science Museum (7, ouch, years ago) - freshly arrived from a commercial background working for Waterstone's Online - I remember putting a ScienceMuseumStore product on our homepage. By the end of the day I'd had 5 staff emailing or phoning and telling me this wasn't appropriate...
 
Luckily we've moved on now and we're actually getting pretty good at spotting these opportunities and making them relevant to our cultural offering, but the remnants of those fears still exist
 
</tangent>
 
Jude, I'll forward your query on to our picture library and see if they've got anything they can release to you or the list.
 
Cheers
 
Mike
 
 
_________________
Head of Web
NMSI
 
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________________________________

From: Museums Computer Group on behalf of Jon Pratty
Sent: Thu 26/07/2007 10:29
To: [log in to unmask]
Subject: Re: E-commerce in Digital Images & Collections Online: Business Evidence



This is a fascinating enquiry. Andy Sawyer's post highlighted the great project that Debbie Richards and co conjured up in Leicester, detailed in a readable account in the last but one MCG newsletter in case study form, as well as that powerpoint Andy linked us to.

However, it's worth pointing out, I think, that we may need to update our expectations and business models about image sale and re-use in the light of the rise in use of image searching facilities by search engines like Google.    

Surely Google image search has distorted the economic models we had previously developed to make the case for sale of such digital items online? Also, what influence do socially-minded IPR management systems (or non-management systems) like Creative Commons have on the economics of selling imagery online?

While funders (understandably) expect us to be thinking in terms of developing new business models for cultural activity, web advances move the economic goalposts all the time...

Jon

Jon Pratty
Editor

[log in to unmask]
01273 623336 (direct)
01273 623266 (main office number)
07739 287392 (mobile)

The 24 Hour Museum
Your best guide to museums, galleries, arts and heritage www.24hourmuseum.org.uk

www.show.me.uk - great stuff for kids from UK museums and galleries

Office 4
28 Kensington Street
Brighton
BN1 4AJ

Winner, Best of the Web award, Museums and the Web 2004 New Statesman New Media Awards 2002, 2005
      

-----Original Message-----
From: Museums Computer Group [mailto:[log in to unmask]] On Behalf Of Dicken, Jude
Sent: 26 July 2007 08:57
To: [log in to unmask]
Subject: E-commerce in Digital Images & Collections Online: Business Evidence

Hello,



Is recent evidence available which clearly demonstrates the power of e-commerce in relation to the supply of digital images and other digital resources through web collections online? 



Of those museums/heritage organisations which are currently generating income through the online sale of digital resources/prints on demand, have any provided a statement on

-          the level/scale of business

-          average income generated



Apologies for the general nature of this enquiry but the supply of facts and figures of this kind I think helps build a strong revenue and sustainability argument for any collections online project.



(I'm happy to summarise findings for the list with the permission of
respondents.)



Many thanks,



Jude.



Jude Dicken (Miss)

Curator: Documentation Officer

Manx National Heritage

Kingswood Grove

Douglas, Isle of Man IM1 3LY



Tel:  +44(0)1624 648000

Fax: +44(0)1624 648001

Website:  www.gov.im/mnh <http://www.gov.im/mnh>










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