It took me 9 months to organize access via
Webeditions using
As I said to the consultant who wanted
electronic access, ‘to some people e-journals are the answer, to
librarians they can be just the start of the problem’!
But at least it is Friday …
Rowena Perry
Library Manager
Health Informatics Shared
Services
Prospect Park Hospital
Honey End Lane
Tel: 0118 960
5020
Fax: 0118 960 5014
From: UK medical/
health care library community / information workers
[mailto:[log in to unmask]] On Behalf
Of Rey Patricia
Sent: 12 July 2007 17:09
To: [log in to unmask]
Subject: Re: Elsevier Web
Editions...
Paula
I have just contacted Elsevier by email
(for the 2nd time) over the withdrawal of Web Editions (which, for me, doesn't
actually take place until next March). I pointed out to Elsevier that they were
removing a very useful service but they said that few people used it as most
libraries prefer to pay for enhanced electronic access and longer back files.
We too are a small Trust, possibly the
smallest in the
Unlike you, I have had no problems with
I have recently received an email reply to
my complaint and, having sent information regarding the size of the Trust, the
journals we want electronically etc, am now awaiting a response. Following my
previous email enquiry, I received a telephone call from a sales rep who,
unfortunately, was unable to find me a no-cost solution for Eaccess to
journals. I'm still hopeful that some solution will be found.
I'm sorry to hear of your problems
& feel that a request for a refund is reasonable. However, I still
don't see why the 2 systems can't continue to run side-by-side.
Good luck in your endeavours.
Queen
Tel: 01342 414266
Mailto:[log in to unmask]
From: UK
medical/ health care library community / information workers
[mailto:[log in to unmask]] On Behalf
Of Paula Younger
Sent: 12 July 2007 11:41
To: [log in to unmask]
Subject: Elsevier Web Editions...
Usual
apologies for cross-posting.
As
a small NHS library in the
We
have communicated the fact both to our subscription agent and to Elsevier,
several times. The difficulties have been compounded by the fact that the
people who deal with
Elsevier
are not the only offender in this respect but they are the largest, and it
would be nice to think they could be a role model. The current excuse is that
publishers are "busy with current subscriptions" but it is now almost
the end of June, meaning we have been without online access to some of these
journals for almost half our subscription now despite repeated emails and
attempts to speak to a human being. Perhaps some day publishers will offer pro
rata refunds for this level of inconvenience!! (Or do we need to have a 7
figure budget to get them to talk to us?!)
And
to think, once, many years ago, I used to think working in publishing would be
a viable career choice... Are we the ONLY NHS library in this position?
Paula
Younger
Electronic
Resources Librarian
1st
Floor,
EX2
5DW
Tel:
01392 406729
Paula Younger
Electronic Resources Librarian
Royal Devon & Exeter Foundation Trust
Barrack Road
EX2 5DW
Tel: 01392 406729
Fax: 01392 406728
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