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There are two new courses now available to book from UKeiG: NEW COURSE! You Want What? Effective business research process, principles and practices: Is there ever a method to the madness of researching business information? Could the implementation of a basic research process help with your technique? This one day course will help new and developing information professionals answer these questions, discuss business research skills and techniques, and work through practical case study examples. Full details available: <http://www.ukeig.org.uk/training/2007/november/researchprocesses.html> and Searching the Internet: Google and Beyond: With the major search engines claiming coverage of over 20 billion web pages in their databases, it is becoming increasingly difficult to locate relevant information. Most of us head straight for Google when we want to search the Internet but Google is not the only search tool, and the competition is hotting up. This workshop looks at recent developments at Google and the alternatives, especially the new kids on the block and Web 2.0 'stuff'. There will be advice on locating serious blogs, RSS feeds, audio, video and podcasts of news broadcasts and interviews. Karen Blakeman will take you through the best of the search engine world and highlight how they can be used to significantly improve your results. By the end of the day, participants will have a vital toolkit to help them search more effectively, including key search tools, comparisons, top tips and essential search techniques. Full details available: <http://www.ukeig.org.uk/training/2007/november/beyondgoogle.html> The full UKeiG training schedule with these and other course details can be found on the website: <http://www.ukeig.org.uk/training> To book a place on any of the courses, simply fill in the online booking form available with the course details, or download and complete the booking form, and send it to: Christine Baker Piglet Cottage Redmire Leyburn North Yorkshire DL8 4EH