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Evidence base offers a range of training events, workshops, and conferences many of them connected to the projects and research we undertake such as our recent Hefce funded eVALUEd Toolkit Training. We also offer day courses in management and evaluation skills which are held in the West Midlands at our well equipped Perry Barr Campus. See our website at http://www.ebase.uce.ac.uk/training.html and below for more information Advanced Problem Solving - Wednesday 12th June 2007 (Skills for Management Series) In the workplace we are presented daily with issues that require robust problem solving and decision making skills and often it can seem difficult to know where to start in analysing the situation. This is a one day course introducing innovative tools for problem solving, and decision making. This course will teach you some of the best techniques for analytical problem solving and will give you the confidence to work effectively and efficiently with any situation you may find yourself tackling in the workplace. Who is this course for? Team leaders, managers, and anyone who would like to apply effective problem solving techniques to improve progress and performance. What are the course objectives? Delegates will learn how to 1 Apply problem solving techniques within all work areas 2 Accelerate problem solving by applying logical thinking 3 Use methods to facilitate problem solving in workshops and meetings 4 Encourage creative thinking to maximize the problem solving techniques What will the day consist of? The day runs from 9.30am to 4.30pm including lunch and breaks: 5 Introduction and Objectives 6 Problem solving techniques 5Ws and 5Hs tool Process mapping and measles charting for problem solving Logic tree analysis Root cause analysis Force Field Analysis Fishbone diagrams  Techniques and tools for facilitating problem resolution  Practical applications of the tools and techniques Who is the Trainer? With several years experience with two of the leading global consultancy firms Katrina is well positioned as an accredited coach and consultant for senior executives. She holds a degree in International Business and is a member of CIM and CIPS. She is also a Master Practitioner of NLP, as well as a founder member of the College of Executive Coaching and trainer on the Diploma in Performance Coaching for Business programme at Newcastle College. Katrina has extensive experience in both the public and private sector and has led or been involved in major change programmes with large blue chip global organisations. She has a special interest in work motivation, effective team working and performance management. How much does it cost? Delegate cost of £175 (inc VAT). Whats included? All refreshments and lunch, course materials and certificate of attendance. When and where is it being held? Wednesday 12th June 2007 in the Kenrick Library Boardroom, Kenrick Library, Perry Barr Campus, University of Central England. The campus is within easy reach of the M6 and M5 motorways and is a short train journey or taxi ride from Birmingham New St Station. Parking can be arranged at no extra cost for delegates on campus. Places are limited, so telephone 0121 331 6891 or email [log in to unmask] for more information and to book your place NOW. _________________________________________________________________ Could you be the guest MSN Movies presenter? Click Here to Audition http://www.lightscameraaudition.co.uk