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COMMUNITY PROFILING 19 July 2007, London Community profiling will enable you to better serve your customers by increasing your knowledge of the community, discovering trends and identifying their needs. BENEFITS OF ATTENDING This one-day course is ideal for managers in public libraries who need to carry out a community profile. Academic librarians who need to attract new audiences will also find the course useful. BY THE END OF THE EVENT PARTICIPANTS WILL HAVE: · Examined the rationale and issues associated with community profiling · Used statistical sources to gather local area information · Considered the implications for data collection in their library · Looked at the benefits and pitfalls of using different community profiling techniques · Examined different profiling techniques and designed either a questionnaire or a structured interview WHO SHOULD ATTEND? Anybody who wants to better understand the wider community in which they operate or who has been asked to carry out a community profile for their library. COURSE LEADER Kathy Roddy is a qualified librarian with substantial experience in public, academic and specialist libraries. She has also had senior management experience in the voluntary sector. She is now an independent consultant, researcher and trainer in the LIS field. She has recently written in Update on the issues associated with community profiling. PROGRAMME 9.15 Registration and coffee 9.45 Welcome and introductions 10.00 What is a community profile? 10.15 Why carry out a community profile? 10.45 Research methods for community profiling 11.15 Coffee 11.30 Finding and using statistical information about your area 12.00 Using existing library statistics 12.30 Agreeing aims and objectives 1.00 Lunch 2.00 Designing and using questionnaires 3.00 Tea 3.15 Engaging hard to reach communities 3.30 Designing and managing interviews and focus groups 4.00 Managing survey results 4.15 Implications for change 4.30 Evaluation and close PLACES ARE LIMITED TO: 20 FEES: CILIP personal members: £170 plus VAT £199.75 CILIP institutional members: £205 plus VAT £240.88 Non members: £240 plus VAT £282.00 CILIP unwaged members: £25 plus VAT £29.38 HOW TO BOOK: TO MAKE A CONFIRMED BOOKING: Please print out and complete the booking form below and return it by fax to the Training & Development Department on 020 7255 0561, or post to: Training & Development, CILIP, 7 Ridgmount Street, London WC1E 7AE TO PROVISIONALLY BOOK A PLACE: To make a provisional booking simply telephone us on 020 7255 0560, textphone 020 7255 0505, email [log in to unmask] or visit this workshop's web page at http://www.cilip.org.uk/training/training/2007/mp/communityprofiling.htm (Provisional bookings will be held for three weeks. A confirmed booking must be received within this period or your place may be lost.) BOOKING FORM: I would like to book a confirmed place on COMMUNITY PROFILING, 19 July 2007, London Title: ____________ First name: _________________ Surname: ____________________________________ Job title: ____________________________________ Organisation: ________________________________ Address: ____________________________________ Town:________________ Postcode:______________ Email address: ________________________________ Tel___________________ Fax: __________________ Are you a CILIP member? YES __ NO __ Personal* __ Institutional __ Student** __ Unwaged __ * If you are a Personal Member, but your employer is paying, they will still be charged at Personal Member rate. ** The Student rate applies to personal payers only - but not if organisations are paying the fee CILIP membership no: __________________________ Dietary/special requirements (sensory or physical) ___________________________________________ PAYMENT OF FEE: Option 1: __ Please send an invoice (Your payment will be due within 30 days of the invoice date). Please give invoice name and address if different from above: Invoice Name________________________________________ Invoice Address_______________________________________ _____________________________________Postcode_________ Option 2: __ I will be sending a cheque (payable to CILIP) for £_______________ Please tick here if you require a receipt: __ Option 3: __ Please debit £_________ to my credit card Credit card details: Name of cardholder:_______________________ Card no: __________________________________ Security code: _ _ _ Address the card is registered to _____________________________________________________________________ _____________________________________________________________________ Expiry date: _________________________________ Signature: ___________________________________ PLEASE NOTE: cancellations received on the day will incur the full fee. If a cancellation is received in the seven working days prior to the event, 50% of the fee will be due. CILIP keeps any personal information you supply for the purpose for which you have provided it. It is not passed to other organisations unless this is made explicit when you supply it or if we are legally required to do so. However the Institute may from time to time wish to send you information about other services or products it provides. CILIP reserves the right to alter details or to cancel this event should the need arise. CILIP has provision for those in wheelchairs. Induction loops are also available. CILIP, The Chartered Institute of Library & Information Professionals Registered Charity no. 313014 Message sent by: Cara Watson Events Assistant, Training & Development CILIP 7 Ridgmount Street London WC1E 7AE Telephone: 020 7255 0560 Fax: 020 7255 0561 Email: [log in to unmask] Visit our web pages at: www.cilip.org.uk/training