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Legal record keeping issues apart, provided one can make a justification for
a retention period based upon business needs then the only action the UKIC
will take is to ask you to shorten that period.  The student is at liberty
to ask the UKIC to intervene and suggest a shorter period here, but the
circumstances suggest that a full discussion with Egg should come first.


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-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Duncan Langford
Sent: 11 May 2007 12:21
To: [log in to unmask]
Subject: [data-protection] Appropriate length of retention...?

One of my former students has just mailed me with a DTP query I'd like to
share...

He had an Egg card, and cancelled it. Some time later, he casually tried to
access the Egg website, and discovered to his surprise that the account
still appeared to be live. When he queried this with Egg, they told him:

> For our own business reasons we retain application data on file, as 
> permitted by the Data Protection Act 1998. Currently we store 
> application data for six years.
>
> For your reassurance, all the information you've provided us with is 
> covered by this act. This regulates the way we use your information 
> and the purposes for which it's gathered. The Data Protection Act 
> stipulates that we must not keep your personal data for any longer 
> than necessary.

The former student's query:

> My query is over the statement of keeping data for longer than 
> necessary, and I don't understand why they should keep my data for six 
> years!! Seems a bit long.

So, DTP gurus - IS six years 'a bit long'?

Is there any consensus on just how long 'as long as necessary'  
actually is?

Comments appreciated!

- duncan

------------------------------------------------------------------------
-----
Dr Duncan Langford  Computing Laboratory, University of Kent at Canterbury
UK
Practical Computer Ethics:McGrawHill   Business Computer  
Ethics:AddisonWesley
      'Internet Ethics' - MacMillan Press (UK) and St Martins Press
(USA)
      'Professional Issues in Computing' forthcoming (2007) from Thompson
     'Interviewing in Social Care' forthcoming (2007) from MacMillans
------------------------------------------------------------------------
-----

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