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The UK Limitation Act 1980 places a 6 year limitation on tort and simple 
contract:

s.2 - An action founded on tort shall not be brought after the expiration 
of six years from the date on which the cause of action accrued.

s.5 - An action founded on tort shall not be brought after the expiration 
of six years from the date on which the cause of action accrued.

<http://www.lawcom.gov.uk/docs/cp151apa.pdf>

It might thus be that the data is being held until Egg cannot be pursued in 
either contract or tort.

Best wishes

Andrew

--On 11 May 2007 12:21 +0100 Duncan Langford <[log in to unmask]> wrote:

> One of my former students has just mailed me with a DTP query I'd like to
> share...
>
> He had an Egg card, and cancelled it. Some time later, he casually tried
> to access the Egg website, and discovered to his surprise that the
> account still appeared to be live. When he queried this with Egg, they
> told him:
>
>> For our own business reasons we retain application data on file, as
>> permitted by the Data Protection Act 1998. Currently we store
>> application data for six years.
>>
>> For your reassurance, all the information you've provided us with
>> is covered by this act. This regulates the way we use your
>> information and the purposes for which it's gathered. The Data
>> Protection Act stipulates that we must not keep your personal data
>> for any longer than necessary.
>
> The former student's query:
>
>> My query is over the statement of keeping data for longer than
>> necessary, and I don't understand why they should keep my data for
>> six years!! Seems a bit long.
>
> So, DTP gurus - IS six years 'a bit long'?
>
> Is there any consensus on just how long 'as long as necessary' actually
> is?
>
> Comments appreciated!
>
> - duncan
>
> -------------------------------------------------------------------------
> ----
> Dr Duncan Langford  Computing Laboratory, University of Kent at
> Canterbury UK
> Practical Computer Ethics:McGrawHill   Business Computer
> Ethics:AddisonWesley
>       'Internet Ethics' - MacMillan Press (UK) and St Martins Press (USA)
>       'Professional Issues in Computing' forthcoming (2007) from Thompson
>      'Interviewing in Social Care' forthcoming (2007) from MacMillans
> -------------------------------------------------------------------------
> ----
>
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Andrew Charlesworth
Senior Research Fellow in IT and Law
Director, Centre for IT and Law
School of Law/Department of Computer Science
University of Bristol
Wills Memorial Building
Queens Road, Bristol BS8 1RJ

Tel: 0117 954 5633 (CompSci)
Fax: 0117 954 5208 (CompSci)
E-mail: [log in to unmask]

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