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As part of the Joint Use Libraries International Conference in Manchester in June, there will be a pre-conference workshop on Monday 18th June on communication skills for joint use library staff. This is open to delegates and others, but places are limited. To book a place or request further details email [log in to unmask] Course title: Communication skills for joint use library staff Date: 18th June 2007 (9.00-5.00) Venue: University of Salford, Manchester Cost: ฃ160 As a librarian in a joint use library, how do you: Communicate effectively with managers from two or more organisations (eg headteachers, public library managers/councillors, college principals, NHS mangers)? Communicate effectively with staff from different backgrounds and different sectors? Support different types of users (eg general public, students, clinicians)? Reconcile the conflicting priorities, missions and aims of the organisations involved in a joint use library? Promote the necessary changes to traditional practices? This one day course will introduce you to ways to:  ways to engage with people  build rapport  find out how someone is motivated to learn  tell whether someone wants you to sell them a benefit or solve a problem for them  discover how to enhance library/user relationships Joint Use Libraries, an International Conference The main conference will be held from 19th to 21st June 2007 at The Lowry in Manchester, UK (www.thelowry.com) and will feature a diverse range of joint use libraries, from small scale joint school-public libraries to large scale mergers involving central libraries, college and university library and examples of other partnership arrangements with health, voluntary, social services etc. There will be conference dinner on the Wednesday with an after dinner poetry reading by Wendy Cope. Full information regarding can be obtained from the website www.ebase.uce.ac.uk/events/joint-use-conference.htm _________________________________________________________________ MSN Hotmail is evolving - check out the new Windows Live Hotmail http://get.live.com/betas/mail_betas