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Good morning list Bit of a long shot with this one; I'm after copies of four pages from a book called: Ergonomic design for organizational effectiveness (O'Neill, Michael J). Any offers greatly appreciated. Have a nice day. Many thanks Phil O'Reilly Access Librarian Dudley PCT St Johns House Union Street Dudley West Midlands DY2 8PP Tel: 01384 366101 (Int. 6101)