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I dealt with it in the past by complaining to the UK branch of the Insurance company, and making a complaint to the Medical director of the company. After I spoke to him, no further word was heard from the company. This is one area where the BMA should stop taking such a woolly attitude, and give clear guidance to us after discussion with the Insurance companies. But they won't... Laurie -----Original Message----- From: GP-UK [mailto:[log in to unmask]] On Behalf Of Saul Galloway Sent: 11 April 2007 18:30 To: [log in to unmask] Subject: Re: [GP-UK] Patients taken ill abroad They make it our problem by refusing to consider paying unless we jump through the hoops. They make it our problem by ensuring our patient suffers unless we jump through their hoops. They make it our problem by setting the patient against the doctor. I know nobody can "make" me do the report but that is hardly the point. It's no skin off their nose if the poor patient has to cough up to get themselves home. I would love to just say no, I don't want the bloody work, I certainly don't want the work squeezed in "urgently" front of other clinical stuff, but you just try that sticking to that tough stance when it's your patient faxing from some hospital bed pleading with you to do the report because otherwise they are effectively uninsured. ********************************************************************** This message may contain confidential and privileged information. If you are not the intended recipient please accept our apologies. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Please inform us that this message has gone astray before deleting it. Thank you for your co-operation. NHSmail is used daily by over 100,000 staff in the NHS. Over a million messages are sent every day by the system. To find out why more and more NHS personnel are switching to this NHS Connecting for Health system please visit www.connectingforhealth.nhs.uk/nhsmail **********************************************************************