Dear Maragret and Adele, It is often difficult to speak out or express an opinion about an organsiation, especially when you are relatively lowdown in any heirarchy of power/authority (real or imagined). It would be interesting to know what the response rate is for non-disabled students with regard to surveys and feedback that is potentailly critical of institutional practice. In my own experience I would say it's the disabling attitudes that are hardest to describe and pin-point. Sometimes it means describing behaviours of people who may be in senior positions. The hardest bit though is finding the right language -it can be difficult, if not impossible, to tease out what would be considered 'personal', what might be considered a reasonable response to any student, and what might just be down to the fact that the filler-in of the survey misunderstood the situation or comment in the first place. Social networking on the internet is a very interesting activity in terms of writing but also in terms of identity. If a contributor is anonymous or uses a persona or an avatar then are they still the same person who inhabits the 'real-time-space' world of the HEI? Use of word like 'expose' and 'contest' - quite combative and potentially threatening? (although i recognise the language of the academy there)....what about 'explore' , 'discover' or 'play'??? Amanda Kent DSA Assessor (sometimes ;-) ) On Tue, 3 Apr 2007 14:29:57 +0100, Margaret McKay <m.mckay@RSC-SW- SCOTLAND.AC.UK> wrote: >Hi Adele > >Interesting theory, you mean students were reluctant to speak honestly >about their experiences because of perceived repercussions on them as >individuals? > > I suppose this is why the option to articulate thoughts, concerns and >experiences in a more organic (and anonomised) way via web 2.0 >technologies such as community Blogs etc, might allow students to feel >they can say what they feel and would allow an institution to be clear >about the true experiences of their disabled users. > >Thanks for your feedback! > >Margaret McKay >eLearning Advisor: Accessibility & Inclusion >JISC Regional Support Centre - Scotland South & West > >Tel: 0141 585 0022/0023 >Fax: 0141 585 0020 > >Textphone or Typetalk users: >18001 0141 585 0022/0023 > > >[log in to unmask] >www.rsc-sw-scotland.ac.uk <http://www.rsc-sw-scotland.ac.uk/> > >Privileged/Confidential Information may be contained in this message. >If you are not the addressee indicated in this message (or responsible >for delivery of the message to such person), you may not disclose, copy >or deliver this message to anyone and any action taken or omitted to be >taken in reliance on it, is prohibited and may be unlawful. In such >case, you should destroy this message and kindly notify the sender by >reply email. Please advise immediately if you or your employer do not >consent to Internet email for messages of this kind. Opinions, >conclusions and other information in this message that do not relate to >the official business of the University of Glasgow shall be understood >as neither given nor endorsed by it > > >________________________________ > >From: Discussion list for disabled students and their support staff. >[mailto:[log in to unmask]] On Behalf Of Adele Laing {PG} >Sent: 03 April 2007 12:47 >To: [log in to unmask] >Subject: Re: Disability Equality Duty - Involving Disabled People and >Gathering Information from Users > > > >Hello Margaret, > > > >Sorry this is a bit late! I am currently finishing off my PhD thesis >reporting praxis using VLE's as a mechanism for supporting the >institutional members to explore, expose and contest disabling practices >and procedures in Higher Education. I am currently working on a second >development (including other mechanisms of social networking) which, as >you identify, in light of legislative changed can provide material to >feed into the DES and promote more profound organizational change. > > > >Interestingly the way the problem is posed suggests that the problem to >be addressed is the confidence deficit of students, however the work I >have been involved in was informed by the concerns of a steering group >of University students who suggested that people would be hesitant to >speak out, not because they lacked confidence or skills, rather because >of the dangerous nature of the organizations and the potential >repercussions this might have for themselves. > > > > > > Best wishes, > > > >Adele > > >________________________________ > >From: Discussion list for disabled students and their support staff. >[mailto:[log in to unmask]] On Behalf Of Margaret McKay >Sent: 26 March 2007 16:01 >To: [log in to unmask] >Subject: Re: Disability Equality Duty - Involving Disabled People and >Gathering Information from Users > > >Thanks Claire, > >Yes I have contacted Sian and been in discussion with her. She was a >great help! > > > >Margaret McKay >eLearning Advisor: Accessibility & Inclusion >JISC Regional Support Centre - Scotland South & West > >Tel: 0141 585 0022/0023 >Fax: 0141 585 0020 > >Textphone or Typetalk users: >18001 0141 585 0022/0023 > > >[log in to unmask] >www.rsc-sw-scotland.ac.uk <http://www.rsc-sw-scotland.ac.uk/> > >Privileged/Confidential Information may be contained in this message. >If you are not the addressee indicated in this message (or responsible >for delivery of the message to such person), you may not disclose, copy >or deliver this message to anyone and any action taken or omitted to be >taken in reliance on it, is prohibited and may be unlawful. In such >case, you should destroy this message and kindly notify the sender by >reply email. Please advise immediately if you or your employer do not >consent to Internet email for messages of this kind. Opinions, >conclusions and other information in this message that do not relate to >the official business of the University of Glasgow shall be understood >as neither given nor endorsed by it > > >________________________________ > >From: Discussion list for disabled students and their support staff. >[mailto:[log in to unmask]] On Behalf Of Claire Wickham >Sent: 26 March 2007 15:52 >To: [log in to unmask] >Subject: Re: Disability Equality Duty - Involving Disabled People and >Gathering Information from Users > > >Hi, > >have you contacted Sian Davies who is leading the Disability Equality in >FE Project and who has collected examples of good practie? > >[log in to unmask] > >http://www.unison.org.uk/disabled/index.asp > >ATB > >Claire > > >Claire Wickham >Senior Disability Officer >Disability Resource Centre >University of the West of England >Frenchay Campus >Coldharbour Lane >Bristol BS16 1QY > >Tel: 0117 328 3737 >Textphone: 0117 32 83644 >Fax: 0117 32 82935 > >Please note that this e-mail was written using speech input and may >contain some small voice recognition errors. > > >________________________________ > >From: Discussion list for disabled students and their support staff. >[mailto:[log in to unmask]] On Behalf Of Margaret McKay >Sent: 26 March 2007 15:04 >To: [log in to unmask] >Subject: Disability Equality Duty - Involving Disabled People and >Gathering Information from Users > > >I am very interested in looking at how educational institutions have >used, or are thinking of using technology in innovative ways in engaging >with disabled staff and students in order to generate feedback about >policies, procedures and practices that impact on their everyday >environment. > >In my experience, some students (in particular younger learners or those >not used to college/university life) for example, may not feel confident >in attending focus groups or meetings, they might not feel that they >want to speak up in committees but might quite comfortably express their >view on a social network where they have anonymity and freedom to >express themselves. > >I am interested in hearing from anyone who has experience of use of >VLE's, wikis or other social networking approaches to engage with >disabled users about their experiences at college/university as part of >their DED. > >Can you help or do you know of any examples of where this approach has >been adopted? > >Many thanks > >Margaret McKay >eLearning Advisor: Accessibility & Inclusion >JISC Regional Support Centre - Scotland South & West > >Tel: 0141 585 0022/0023 >Fax: 0141 585 0020 > >Textphone or Typetalk users: >18001 0141 585 0022/0023 > > >[log in to unmask] >www.rsc-sw-scotland.ac.uk <http://www.rsc-sw-scotland.ac.uk/> > >Privileged/Confidential Information may be contained in this message. >If you are not the addressee indicated in this message (or responsible >for delivery of the message to such person), you may not disclose, copy >or deliver this message to anyone and any action taken or omitted to be >taken in reliance on it, is prohibited and may be unlawful. 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