Danny Parker                      Tel:      01793 414530
Records Manager                E-mail: [log in to unmask]
Records Management Services
English Heritage, NMR
Kemble Drive, Swindon, Wilts SN2 2GZ

Dear all,

I have just come across an interesting statistic in the latest edition of Government Computing magazine (April 2007) which I thought you might find of interest.

Apparently according to Ren Cahoon (former Chief Information Officer at NARA) about 80% of EDRM implementations fail.  Unfortunately the article doesn't provide the evidence for this figure so it might be wise to treat it as evidence of an apparent indicative trend rather than statistical fact.  The article goes on to state "once (EDRMS) have been designed, introduced and embedded they still don't deliver what the customer needs, often because insufficient thought has been devoted to how they relate to the ways that people work" but is not clear whether this is the conclusion Ren Cahoon has drawn from his analysis, or is purely an explanation of it offered by the magazine.

From reading the article it seems as though this was an assertion made at a recent EDRM conference organised by Kable.  Was anyone at this event and able to provide any further information about what was said in this regard?

Steve