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I was at the EDRM event. As I remember the statistic came from Natalie Ceeney CE of TNA. She put forward a view that sector needs had now moved beyond what EDRM offers......... I don't remember if any information was given as to the source of the statistic but I would imagine from a survey or feedback to TNA. Danny Danny Parker Tel: 01793 414530 Records Manager E-mail: [log in to unmask] <mailto:[log in to unmask]> Records Management Services English Heritage, NMR Kemble Drive, Swindon, Wilts SN2 2GZ -----Original Message----- From: The UK Records Management mailing list [mailto:[log in to unmask]] On Behalf Of Steve Bailey - JISC infoNet Sent: 28 March 2007 11:09 To: [log in to unmask] Subject: Sobering statistic re. EDRM success rates Dear all, I have just come across an interesting statistic in the latest edition of Government Computing magazine (April 2007) which I thought you might find of interest. Apparently according to Ren Cahoon (former Chief Information Officer at NARA) about 80% of EDRM implementations fail. Unfortunately the article doesn't provide the evidence for this figure so it might be wise to treat it as evidence of an apparent indicative trend rather than statistical fact. The article goes on to state "once (EDRMS) have been designed, introduced and embedded they still don't deliver what the customer needs, often because insufficient thought has been devoted to how they relate to the ways that people work" but is not clear whether this is the conclusion Ren Cahoon has drawn from his analysis, or is purely an explanation of it offered by the magazine. From reading the article it seems as though this was an assertion made at a recent EDRM conference organised by Kable. Was anyone at this event and able to provide any further information about what was said in this regard? Steve Steve Bailey Senior Adviser (Records Management) JISC infoNet Northumbria University Room 303, Hadrian House Higham Place, Newcastle upon Tyne, NE1 8AF Tel: 07092 302850 Fax: + 44 (0) 191 243 8469 Email: [log in to unmask] http://www.jiscinfonet.ac.uk <http://www.jiscinfonet.ac.uk/> _________________________________________________________________________________ This e-mail (and any attachments) is confidential and may contain personal views which are not the views of English Heritage unless specifically stated. If you have received it in error, please delete it from your system and notify the sender immediately. Do not use, copy or disclose the information in any way nor act in reliance on it. Any information sent to English Heritage may become publicly available.