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(Apologies for cross posting) New for March from Facet Publishing Business Information Sources A beginner's guide Christine O'Hare This book is a practical introduction to business information sources in the UK, with the emphasis firmly on highlighting effective research approaches and useful resources in all formats, whether free, fee-based, print or online. Its aim is to fully equip you with tools to identify appropriate business information for your individual needs. March 2007; 160pp; paperback; 978-1-85604-603-9; £34.95 (£27.96 to CILIP Members) Making Search Work Implementing web, intranet and enterprise search Martin White This unique book is designed to help organizations to understand, specify and implement desktop, website, intranet and enterprise search applications. The technology of search is presented in a non-technical way to enable you to understand the benefits and issues of each type of search solution, from the traditional high-end range to the newer plug-and-play solutions. March 2007; 192pp; paperback; 978-1-85604-602-2; £39.95 (£31.96 to CILIP Members) The Virtual Reference Handbook Interview and information delivery techniques for the chat and e-mail environments Diane K. Kovacs Diane K. Kovacs has assembled this handbook to help reference librarians develop the communication skills and resources they need to work effectively in the digital reference environment. The handbook demonstrates how to adapt traditional face-to-face reference interview skills to the virtual interview, and how to interpret and use new communication techniques - chat slang, instant messaging shorthand, emoticons, etc - to better serve your users. March 2007; 152pp; paperback; 978-1-85604-626-8; £36.96 (£29.56 to CILIP Members) Going the Distance Library instruction for remote users Susan J. Clayton In this timely collection, Susan J. Clayton brings together more than 20 experienced distance instruction librarians from across the USA - University of Western Washington, University of Wisconsin-Madison, University of Illinois, Southeastern Louisiana University, University of North Carolina - to share their effective strategies in the four main areas of designing, delivering, collaborating, and assessing distance instruction. March 2007; 256pp; paperback; 978-1-85604-619-0; £39.95 (£31.96 to CILIP Members) To order Facet Publishing titles or for further information please visit our website at www.facetpublishing.co.uk or call Bookpoint on 01235 827794. Mark O'Loughlin Marketing Manager Facet Publishing 7 Ridgmount Street London WC1E 7AE, UK Tel. +44(0)20 7255 0597 Fax. +44(0)20 7255 0591 Web. www.facetpublishing.co.uk Blog. www.facetpublishing.blogspot.com CILIP membership - an investment in your professional future - Visit www.cilip.org.uk