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I second Chris's proposal. This has got to be sorted. Phil O'Reilly Access Librarian Dudley PCT ________________________________ From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Hand Christopher Sent: 27 March 2007 09:30 To: [log in to unmask] Subject: Datastar failure If someone in an NHS Trust in London with this problem could invite a Thompson rep around to view this at first hand ASAP perhaps Thompson could then understand the problem. Cannot believe all the cookies have been turned off across so many NHS pcs at the same time. This is getting urgent. Proquest, TDNet and Ebsco EJS are all working so it must be a Dialog Datastar problem. Chris Christopher Hand Library Services Manager South Birmingham PCT Moseley Hall Hospital Alcester Road Birmingham B13 8JL 0121 442 3479 ________________________________ From: National Core Content NHS England [mailto:[log in to unmask]] On Behalf Of Richmond Catherine (RTR) South Tees NHS Trust Sent: 27 March 2007 09:25 To: [log in to unmask] Subject: [CORECONTENT] Datastar failure Morning Everyone I see that Datastar is still not working, although it did let me do 3 searches before kicking me out this time. Does anyone know if there has been any progress with this? Thompson suggested I check that my cookies are enabled, as they can only replicate the error if they turn their cookies off, but we don't have any control over that kind of thing on our PCs so I don't know if this is the problem. If anyone nationally can respond to let us know what is happening I'd be very grateful so I can reorganise my training sessions for today if necessary. Many thanks Catherine Catherine Richmond Learning Resources Librarian Rodney Cove-Smith Library James Cook University Hospital Marton Road Middlesbrough TS4 3BW tel: 01642 854114 or ext. 54114 fax: 01642 854198 email: [log in to unmask] <mailto:[log in to unmask]>