I second Chris’s proposal. This has got
to be sorted.
Phil
O’Reilly
Access
Librarian
Dudley
PCT
From: UK
medical/ health care library community / information workers
[mailto:[log in to unmask]]
On Behalf Of Hand
Christopher
Sent: 27 March
2007 09:30
To:
[log in to unmask]
Subject: Datastar
failure
If someone in an NHS Trust in London with this problem
could invite a Thompson rep around to view this at first hand ASAP perhaps
Thompson could then understand the problem. Cannot believe all the cookies
have been turned off across so many NHS pcs at the same time. This is
getting urgent. Proquest, TDNet and Ebsco EJS are all working so it must be a
Dialog Datastar problem.
Chris
Christopher
Hand
Library Services
Manager
South Birmingham
PCT
Moseley Hall
Hospital
Alcester
Road
Birmingham
B13
8JL
0121 442
3479
From:
National Core Content NHS England [mailto:[log in to unmask]] On Behalf Of Richmond Catherine (RTR) South Tees NHS
Trust
Sent: 27 March 2007
09:25
To:
[log in to unmask]
Subject: [CORECONTENT] Datastar
failure
Morning
Everyone
I see that Datastar is still not
working, although it did let me do 3 searches before kicking me out this
time. Does anyone know if there has been any progress with this?
Thompson suggested I check that my cookies are enabled, as they can only
replicate the error if they turn their cookies off, but we don't have any
control over that kind of thing on our PCs so I don't know if this is the
problem. If anyone nationally can respond to let us know what is
happening I'd be very grateful so I can reorganise my training sessions for
today if necessary.
Many
thanks
Catherine
Catherine
Richmond
Learning Resources
Librarian
Rodney Cove-Smith Library
James Cook
University Hospital
Marton
Road
Middlesbrough
TS4
3BW
tel:
01642 854114 or ext. 54114
fax:
01642 854198
email: [log in to unmask]
