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Dear Andrea, Apologies for the poor performance you have encountered. IngentaConnect's speed has been affected this afternoon by an unexpected processing job which adversely affected the database load. We put procedures into place to resolve the issue when we spotted it, and as far as our monitoring is telling us, everything is now well. Please do get back to me directly if you are still encountering problems as we will be happy to troubleshoot further. Regards, Amel _________________________________________________________ Amel Abourachid Library and End User Services Manager Ingenta PLC Unit 1 Riverside Court, Bath, BA2 3DZ, UK T: +44 1225 361113 F: +44 1225 361155 E: [log in to unmask] www.ingentaconnect.com IngentaConnect: the home of scholarly research -----Original Message----- From: An informal open list set up by the UK Serials Group [mailto:[log in to unmask]] On Behalf Of Andrea Imre Sent: 08 February 2007 16:26 To: [log in to unmask] Subject: Ingenta - Slow connection / no connection Is anyone else out there having problems accessing Ingenta titles? Thanks, Andrea ****************************************** Andrea Imre Electronic Resources Librarian Morris Library Southern Illinois University Carbondale [log in to unmask] 618-453-4339