We have a small number of GPs using labels in the Doncaster & Bassetlaw PCTs, however it does also highlight more serious problems of patient identification within GP practices. Our experience is similar in that some of the common issues are resolved - Illegible hand writing -Incorrect spelling of names - Incorrect date of Birth - DOB & NHS number not belonging to the patient who's name is on the form. - Absent patient address. We also have had a number of examples where the label data on form and samples matched perfectly, the practice staff ticked the box to confirm that " ID details have been checked with the patient? ". The only problem was that the patient in front of the requesting GP (and also the practice staff who take the blood) was not the individual who's details were printed on the label because the wrong patient was on the computer screen during the consultation. In the absence of effective patient ID checks by practice staff, this (and any other) system can seamlessly automate getting the laboratory results on the wrong patient's files. We are trying to associate the use of labels with a specific workflow pattern in practices which should enforce proper patient ID checks. I think the only way to ensure this happens will be a national awareness campaign which empowers the patient and involves them in checking their own data every time it is used by practice staff! Richard Stott Principal Biochemist & Clinical Governance lead, Pathology. ------ACB discussion List Information-------- This is an open discussion list for the academic and clinical community working in clinical biochemistry. Please note, archived messages are public and can be viewed via the internet. Views expressed are those of the individual and they are responsible for all message content. ACB Web Site http://www.acb.org.uk List Archives http://www.jiscmail.ac.uk/lists/ACB-CLIN-CHEM-GEN.html List Instructions (How to leave etc.) http://www.jiscmail.ac.uk/