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Thanks to those who responded to the request for information about free ATMs in libraries.
 
There were no responses from anyone currently operating ATMs in library sites. We found that four authorities have actively investigated the possibility in the recent past - two have outstanding requests with banks for provision of machines.
 
Response from banks to date has ranged from 'condescending' to being put on a waiting list with limited hope of a near future installation.
 
Key issues to be resolved:
We would be interested in taking this further, possibly in conjunction with Citizens' Advice Bureaux and others who have campaigned for the provision of banking services in deprived communities.
 
If you would be interested in developing a common approach to banks from libraries please get in touch.
 
Kind regards and happy new year to the list!
 
Mike Clarke
Director
London Libraries Development Agency
35 St Martin's Street
London WC2H 7HP
Tel 020 7641 5244
Fax 020 7641 5266
Mobile 07879 424828
Email [log in to unmask]
Website www.llda.org.uk
 
Find out what's going on in London's libraries www.londonlibraries.org.uk
 
Original message:
 
Colleagues
 
an elected Member in one of our member authorities has approached me to enquire about whether any libraries have ATM cash machines on the premises. He is particularly interested in working in partnership with financial institutions to deliver basic banking services to communities who have none.
 
I would be grateful for any experiences you've had of this - successful or not.
 
Did the bank simply rent space that was independently accessible so that it made little impact on day to day library business?
Did footfall to the library increase as a result of the ATM's presence?
Were there any security issues for library staff or was this all handled by the financial institution?
Did you charge 'rent', commission or a service charge? Was this a significant amount in terms of overall income for the library?
 
Please note we're not at this stage interested in the installation of fee charging cash machines (such as the kind that have sprung up all over the place in convenience stores, pubs etc) - these provide quite a different service.
 
You'll be aware that organisations like CAB have become increasingly concerned about the lack of non-charging ATMs in more deprived communities is disadvantaging already poor people, and with the idea that libraries might take on some basic post office functions in communities where the post office pulls out, this idea is pretty timely!
 
If there is enough interest in this topic I will summarise responses for the list.
 
Thanking you in advance.
 


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