Hi All Has anyone experience of using or creating virtual reference desks that they'd be willing to share. We've just started playing with Meebo ( www.meebo.com <http://www.meebo.com/> ) to offer this sort of service from our website and any pointers would be welcome. Kieran Kieran Lamb Head of Library Services Fade Library Liverpool PCT Regatta Place Brunswick Business Park Summers Road Liverpool L3 4BL Tel: 0151 2854495 Fax: 0151 2854499 www.fade.nhs.uk <http://www.fade.nhs.uk/>