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Hi sarah, the nitty gritty isn't my problem - we send it off to finance and they sort it out. Fair points though best wishes Nick Boldrini Historic Environment Record Officer Heritage Section Countryside Service North Yorkshire County Council County Hall Northallerton DL7 8AH Direct Dial (01609) 532331 Conserving North Yorkshire's heritage - encouraging sustainable access www.northyorks.gov.uk/archaeology This email is personal. It is not authorised by or sent on behalf of North Yorkshire County Council, however, the Council has the right and does inspect emails sent from and to its computer system. This email is the sole responsibility of the sender >>> "MacLean, Sarah" <[log in to unmask]> 09/01/2007 11:52 >>> Nick, What about the nitty gritty of how people pay, especially if its an overseas enquiry? Will you have to charge more to cover costs of converting the money? How can people actually pay? Will you just accept cheques? I don't know how other councils handle money but we can only deal with cash or cheques. I'm pretty much just thinking of things off the top of my head, I must admit. I think if we tried to implement something like that here we'd have a huge problem with figuring out how we deal with enquiries that come through the Keys to the Past website. Not only would it mean our partners in Durham would have to consider charging, we'd have to agree costs and figure out how we would charge (per enquiry or per hour?). Do you actually get enough enquiries to make it worth charging? It would be interesting to hear if any other councils do charge for non-commercial enquiries and when they do so. Best wishes Sarah Sarah MacLean Historic Records Officer Conservation Team Community and Environmental Services Northumberland County Council County Hall Morpeth NE61 2EF Telephone: 01670 534060 Fax: 01670 533409 E-mail: [log in to unmask] Website: http://www.northumberland.gov.uk & www.keystothepast.info -----Original Message----- From: Issues related to Historic Environment Records [mailto:[log in to unmask]] On Behalf Of Nick Boldrini Sent: 09 January 2007 11:25 To: [log in to unmask] Subject: Re: Charging [No Viruses detected] Hi Sarah we have a few overseas inquiries - not many. But we could probably deal with these (and students) in the same way - charge them and get them to pay up front before you get the data. Unlikely to be popular, but that's what we are being asked to consider. Of course, this has problems in that we are charging by the hour and won't know how much the charge will be until we have finished, but hey, I didn't suggest the policy... As I understand it HER's can charge for students if we want - the fact most (all?) HER's don't is due to ALGAO guidance, not because we can't. I am happy to be proved wrong though. best wishes Nick Boldrini Historic Environment Record Officer Heritage Section Countryside Service North Yorkshire County Council County Hall Northallerton DL7 8AH Direct Dial (01609) 532331 Conserving North Yorkshire's heritage - encouraging sustainable access www.northyorks.gov.uk/archaeology This email is personal. It is not authorised by or sent on behalf of North Yorkshire County Council, however, the Council has the right and does inspect emails sent from and to its computer system. This email is the sole responsibility of the sender >>> "MacLean, Sarah" <[log in to unmask]> 09/01/2007 10:28 >>> Nick, A lot of the enquiries we get that are not commerical come from overseas. I don't know if you have a similar experience in N. Yorks but how would you charge people like this? Also how would you deal with student enquiries? Best wishes Sarah Sarah MacLean Historic Records Officer Conservation Team Community and Environmental Services Northumberland County Council County Hall Morpeth NE61 2EF Telephone: 01670 534060 Fax: 01670 533409 E-mail: [log in to unmask] Website: http://www.northumberland.gov.uk & www.keystothepast.info -----Original Message----- From: Issues related to Historic Environment Records [mailto:[log in to unmask]] On Behalf Of Nick Boldrini Sent: 09 January 2007 10:10 To: [log in to unmask] Subject: Charging [No Viruses detected] Hello folks Happy New Year to you all. At NYCC, we are having to review our charging policy in light of directions from corporate level. As part of this, one idea that has been suggested has been to charge non-residents of the County area for research inquiries. Does anyone else charge on this basis? If so, could they provide us with details please? Has anyone considered this and rejected it? If so, again, please send us reasons so we can try and think through all angles. thanks best wishes Nick Boldrini Historic Environment Record Officer Heritage Section Countryside Service North Yorkshire County Council County Hall Northallerton DL7 8AH Direct Dial (01609) 532331 Conserving North Yorkshire's heritage - encouraging sustainable access www.northyorks.gov.uk/archaeology This email is personal. It is not authorised by or sent on behalf of North Yorkshire County Council, however, the Council has the right and does inspect emails sent from and to its computer system. This email is the sole responsibility of the sender WARNING This E-mail and any attachments may contain information that is confidential or privileged, and is intended solely for the use of the named recipient. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or any action taken is prohibited and may be unlawful. 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We dispose of 36,000 dirty nappies each day, and we recycle almost 30% of our waste making us one of the top performing Authorities in the region. ######################################################################## If this is delivered to you in error would you please destroy all copies of it immediately and contact the sender. This Email represents the personal views of the author/sender. The author/sender has no authority or delegation to bind the directorate or authority by this Email and the authority accepts no responsibility whatsoever for its contents. ======================================================================== WARNING This E-mail and any attachments may contain information that is confidential or privileged, and is intended solely for the use of the named recipient. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or any action taken is prohibited and may be unlawful. Any opinions expressed are those of the author and not necessarily the view of the Council. North Yorkshire County Council.