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during those Jan Carlzon-ish 'moments of truth' when people really experience our unguarded and unprofessional values in action and reaction? Hi Keith - Yes, I do think so :-) Peace bro! Yaakub _____ From: BERA Practitioner-Researcher [mailto:[log in to unmask]] On Behalf Of Keith Kinsella Sent: 18 November 2006 10:46 To: [log in to unmask] Subject: Re: How do i~we recognise world leading educational practitioner-research? Hi Yaakub Yes, I chuckled too when I read your note...got to be very careful with all those p's. But isn't that what life is about...'impression management' for teachers, dinner party guests, and so on, during those Jan Carlzon-ish 'moments of truth' when people really experience our unguarded and unprofessional values in action and reaction? Enjoy the weekend! Keith