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Dear
List,
I am attempting to
locate case studies of organisations (local authorities preferably) which have
undergone successful EDRMS/ECM implementations on an organisation-wide scale,
and are now able to see the benefits. I am aware that many of the supplier sites
have case studies listed on them, but I am really interested to hear from
colleagues. Very broadly, I would like to know from anyone who has undergone
this type of implementation;
- What size your
organisation is.
- Which product/s you
have used.
- What aspects of the
ECM portfolio you have used them for (i.e. RM, EDM, WCM,
etc).
- How long the whole
process/project took.
- Roughly, how much
it cost.
- What the benefits
you have realised are. Can you express them in terms of a financial saving?
Has the change been everything it promised?
I am particularly
keen to hear from any authority which has included e-mail management in the
scope of their implementation, and would be grateful for any specifics on this
aspect. It would also be useful to hear from authorities who have come up with
other successful solutions to e-mail management, outside of an
EDRMS.
I understand that
you may not all want to share this with the list, so I am very happy to be
contacted off-list.
Many thanks in
advance for any offerings, and kind regards,
Aidan
------------------------------------------------------------
Aidan Robertson
Oldham
Metropolitan Borough Council
------------------------------------------------------------
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