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Running a small business is hard work - it's impossible for anyone to be near a phone all the time. Answer phones are easy to use I find most people here in North Wales get back within a day of messages being left. It's unrealistic to expect 24 hour coverage of a telephone. I know, I'm trying to start a small historic research business. Can anyone give me any information on a small mine deep in Artists Valley mid- Wales. I visited it recently and would be interested to learn more about the history of it. Thanks Gill North Wales ----- Original Message ----- From: "Chris" <[log in to unmask]> To: <[log in to unmask]> Sent: Thursday, September 28, 2006 12:12 AM Subject: Re: New Book > Howard > No I'm not Scottish, and with respect I don't know who are what > book company is. > > I don't leave messages on business phones due to the majority not > returning my call. To be honest, I find it difficult to understand that > when a person post to a list stating that they have a certain book for > sale that there is no-one to take the orders. > > Chris > ----- Original Message ----- > From: "Howard Sprenger" <[log in to unmask]> > To: <[log in to unmask]> > Sent: Wednesday, September 27, 2006 10:59 PM > Subject: Re: New Book > > >>> I tried at 9.30, 10.00 and 10.30 am. >> >> You're not Scottish are you? :-)) >> >> I ask because a couple of weeks back somebody with a Scottish accent left >> messages at about these times on our answer machine. As it happens we >> were out delivering books that particular morning, and giving up after an >> hour seemed to us a bit hasty (the messages grew increasingly grumpy - it >> actually ruined our day!) >> >> Leaving a phone number would have resulted in a call back almost >> certainly by lunchtime, and in the late afternoon/early evening at the >> latest. Most small business people (I don't mean they are small, but >> their businesses are :-) just can't be by the phone all day, and the >> answer machine is the only viable alternative. Some of us also have day >> jobs. I daresay there are some companies who never ring back, despite >> what they say, but it would be nice to be given the chance to prove that >> we were not among them. >> >> I'm not getting at you of course - I realise you're almost certainly >> *not* the person who rang us, but I'm intrigued as to why people are >> suspicious of answer machines - when there is really no alternative. I'd >> be genuinely interested to hear what people think, so anyone with a view >> on the subject can answer - privately to me if they think this is too >> off-topic. Which it is :-) >> >> Cheers, Howard. >> (Kestrel Railway Books) > >