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On 3/30/06, Mark Brookes <[log in to unmask]> wrote: > Following on from Paul's comments there are organisations which do > delete all emails after 3 months (from the server) but make users file > in line with their retention policy any emails that need to be kept > typically into a document management system. You might want to take a look at ARMA International's publication "Requirements for Managing Electronic Messages as Records" it is an ANSI standard and therefore would not apply to you, but it does provide a good model to follow. you can purchase the standard from the ARMA bookstore http://www.arma.org/bookstore/index.cfm and there is no delay in delivery as you can download it as a pdf file Requirements for Managing Electronic Messages as Records (PDF) Author: ARMA International Standards Task Force Member Price: $18.00 Non-Member Price: $29.00 ISBN: 1-931786-23-2 -- Peter Kurilecz CRM CA Richmond, Va