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OK - this might be a piece of string type question, but I'm looking for averages here. I realise no one council department is the same as another... We have a simple records management procedure : do a file audit, develop labels, stick them on, throw away duplicates etc... How long would this take in a typical Environment department? This question arises from a need to justify resources... we're looking at pilots for sections at present and could extrapilate - but I was wondering if anyone had "done" a whole department and if so how long in man/staff hours it took - also an idea of approximate number of records would be good. Thanks, Tim