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****************Apologies for cross posting******************************* TFPL will be offering the following courses during the week before Easter. If you would like to secure a place on any of the courses then please follow the weblinks below and fill in the booking form. For further information please contact Jacky Berry on 020 7332 6000 or email [log in to unmask] We look forward to welcoming you to TFPL. copyright for corporate information professionals date: 3 april speaker: Paul Pedley This introductory course provides a grounding in the key issues relating to copyright for information services in the corporate sector. It provides a potted overview of copyright basics, the current law and its application in the commercial sector. It also considers how copyright law applies to electronic products and to the internet. There will be plenty of opportunity for delegates to ask questions and to bring along examples of copyright problems that they have encountered and would like some advice on; or to discuss practical situations that information professionals regularly face and for which they want to check that they are complying with the law. outcomes: * understand the general principles of copyright * understand what is permitted under statute * learn about licences from the Copyright Licensing Agency and Newspaper Licensing Agency * know how copyright applies to electronic media * be aware of recent changes to copyright law Course fee: £325.00 + VAT (£381.88) includes buffet lunch and refreshments http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR953 added value, business case and return on investment date: 4 april speakers: Ian Wooler and Boyd Hendriks This one-day course for knowledge and information managers deals in pragmatic and clear ways the issues of organisational benefits around information expressed in Business Cases, Intangible Value, Return on Investment and the activities and responsibilities connected with these topics. Now more than ever it is vital for information services to show in a convincing and reliable way the clear and measured benefits of its efforts in the core processes and knowledge assets of the organisation. Investments in information technology like intranets, portals and search technology etc. and expectations from knowledge management and intellectual capital make the need for clear understanding of results even more important. You will learn how to do the research within your organisation, how to present your projected results to a board of directors and how to put a plan of action together. At the end of the course participants will take away a first draft of a plan of action for their own organisation. outcomes: * learn how to derive a Return on Investment for the library or information services of your own organisation and develop the ability to sketch a complex business case for information and knowledge management * understand how to provide and prove maximum utilisation of the knowledge assets of your organisation and develop the ability to construct relevant and applicable information management related performance indicators * learn how to build an effective and convincing Plan of Action; * understand how to set-up and execute the necessary research in your organisation and learn how you can benchmark your services * be able to adapt successful ways of presenting and communicating impact, ambition and results to top-management levels * first draft of a plan of action for your own organisation course fee: £295.00 VAT (£346.63) includes refreshments and a buffet lunch. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1062 designing and facilitating workshops, learning and team events *NEW date: 5 april speaker: Ian Wooler This one day course will provide knowledge and information professionals with practical approaches for designing workshops, learning and team events. Knowledge and information professionals are often faced with the need to organise an intervention or event, for example, to address a business/department challenge, communicate a new method of working, brainstorm an idea, transfer knowledge, or build a high a performance team. The course will provide delegates with the opportunity to look at the principles of workshop design and the facilitation tools and techniques that may be used to ensure that such interventions and events are successfully delivered and have lasting impact. outcomes: * be able to design workshop processes and agendas * understand the importance of learning styles * learn about facilitation tools and techniques * ability to evaluate success and impact of workshops course fee: £295.00 + VAT (£346.63) including refreshments and a buffet lunch http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1048 writing for the web - writing text that people will read date: 7 april speaker: Maud Hand Do you want to write web content that works both for external websites and the intranet? Your website is your company's calling card so your words have got to hook the user. This course will teach you how to communicate more effectively with your customers online. It will also help you to write for your intranet so that it empowers your employees and guarantees your company greater long-term success. outcomes: * be able to write punchy and persuasive web text * develop techniques to structure your web writing wisely * simplify content without losing substance * reversion print copy & other data into effective web formats * adapt your web writing style for different genres * edit text with strong titles, sparkling subheads and short sentences * understand your audience and tailor your writing accordingly course fee: £325.00 + VAT (£381.88) includes buffet lunch and refreshments http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1039 Kind regards Jacky Jacky Berry Training Manager TFPL Ltd 2nd Floor, Times Square 160 Queen Victoria Street London EC4V 4BF email: [log in to unmask] web: http://www.tfpl.com tel: +44 (0)20 7332 6000 TFPL Ltd, 2nd Floor, Times Square, 160 Queen Victoria Street, London, EC4V 4BF Tel: +44 (0)207 332 6000 Fax: +44 (0)870 333 7131 Sign up for TFPL job alerts to keep informed of any new exciting opportunities at http://www.tfpl.com/temporary_recruitment/candidates/cjob_alert.cfm http://www.tfpl.com/permanent_recruitment/candidates/pjob_alert.cfm ______________________________________________________________________ Confidentiality Notice This message may contain information and/or attachments private and confidential to TFPL. 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