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*****Apologies for cross posting******* TFPL's training courses enable our clients to understand key issues and trends; formulate strategies and plans in the context of their organisations strategies; learn from others and develop new skills and capabilities. Please share the details of the below courses - taking place in the second half of March - with colleagues who may be interested in attending. For further information and to book your place please follow the weblink at the bottom of each respective course; visit www.tfpl.com or contact Anita Kaler on 020 7332 6000 or email [log in to unmask] We look forward to welcoming you at TFPL soon. UNDERSTANDING COMPANY ACCOUNTS Date: 13-14 march speaker: Tudor Spencer Starting with simple examples of financial reporting, the main financial statements are introduced. Their purpose is explained and some of the fog of accounting jargon cleared away. Having gained an understanding of what the financial statements mean, delegates practice using a basic toolkit for the interpretation of financial data. The basic rules and standards governing the preparation of published financial information are also covered. outcomes: * an understanding of the purpose and meaning of the main financial statements * the ability to interpret financial data using a basic toolkit of analysis techniques * identify the standards which are followed in the preparation of accounts * an awareness of the subjectivity of much financial information course fee: £650.00 + VAT (£763.75) includes buffet lunch and refreshments. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR939 COMPELLING COMMUNICATIONS: radical communications techniques for information Professionals Date: 15 march Speaker: Adrian Dale This one day workshop will introduce you to leading edge communications techniques which will help you achieve real impact as you speak and write - ensuring that your message is the one that stands out. outcomes: * an understanding of leading edge techniques for increasing the effectiveness of your communications * practical experience with using what you're learning in both written and spoken formats * your own, real output that you can begin using straight away to get better results course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1030 INTERNET TOOLS FOR THE ADVANCED SEARCHER speaker: Phil Bradley Date: 16 march This one day course reviews searching techniques both with and without search engines and covers more specialised areas such as mailing lists, newsgroups, intelligent search agents, finding people and images and offers additional hints and tips for better and quicker searching with continually updated information. Delegates will receive a copy of the 2nd edition of Phil's book 'The Advanced internet searcher's handbook'. outcomes: * be able to search the internet faster and more effectively, and to choose the appropriate tool for different types of queries. * understand the different types of search engines and their advantages and disadvantages * be aware of the wide variety of other methods of searching the internet for required information course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR946 PROFESSIONAL SUPPORT LAWYER INDUCTION Date: 17 march speaker: Juliet Humphries Many Professional Support Lawyers take on their new roles with limited support or guidance as to what is expected of them. This one day workshop aims to help new or relatively new Professional Support Lawyers identify how they might best support the Practice that they are working in. The day is interactive and is designed to enable participants to share issues and concerns. outcomes: * understand the core elements of knowledge management * know the potential breadth of the Professional Support Lawyer role * gain a broad understanding of the various techniques and technologies associated with the PSL role and know-how in law firms * understand the importance of managing expectations course fee: £350 + VAT (£411.25) includes buffet lunch and refreshments. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR993 RESEARCHING THE PHARMACEUTICAL INDUSTRY Date: 20 march speaker: Shaida Dorabjee Researching the pharmaceutical sector requires knowledge of a wide variety of information sources. This one day course outlines this process, identifies key sources of information required during the various stages and looks at the role of information professionals as the linchpin for providing an effective service. The course identifies Web-based sources of information as well as conventional print sources and related associations or organisations that provide information. outcomes: * an understanding of the R&D process in the international pharmaceutical industry * identification of key sources of publicly available information essential to support the R&D and marketing process * ability to evaluate the quality of web-based sources * recognising and developing the role of information professionals in the industry course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR938 INTRODUCTION TO THE EUROPEAN UNION date: 21 march speaker: Ian Thomson Introduction to the European Union is a one day course which will introduce to you the European Union and the key information sources on the web for following its activities. This will include legislation and other policy-making information, keeping up-to-date, policy information, contact information and bibliographical sources. Hands-on time will be allocated to allow you to examine the sources demonstrated. While primarily free access websites will be featured there will also be a round-up of the commercial products available in this area. outcomes: * understand the function of each of the EU Institutions, the policy making process, legislative acts, which policies are dealt with at an EU level and what role the Member States play in EU policy making * be able to trace EU law and track legislative proposals and other initiatives in the policy making process * be able to find information on EU policies and people * be able to keep up to date with what is happening in the EU course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR933 PLANNING AND BUILDING A TAXONOMY date: 23-23 march speaker: Stella Dextre Clarke This two day workshop looks at the whole environment in which the taxonomy operates, including the browse/search interface for end-users, and the procedures for indexing resources or categorising them automatically. The course covers key issues of structure, presentation and ways of satisfying diverse user needs, and looks behind the scenes at how technological "solutions" work. outcomes: * thorough grasp of what can be done by taxonomies, and how technology can help * choose the software components and plan the workflow for applying a taxonomy in your own organisation * start to build a taxonomy with the involvement of users course fee: £650.00 + VAT (£763.75) includes buffet lunch and refreshments http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1018 PROFESSIONAL SUPPORT LAWYERS AND KNOWLEDGE MANAGEMENT - SESSION ONE Date: 24 march PM speaker: Juliet Humphries This course is designed to help Professional Support Lawyers identify how they can develop their role and better support the business objectives of their firm through knowledge. This course is designed to take place over two half days. Although the two sessions are designed as a complete programme each half day is self-contained. The sessions are designed to be interactive to enable participants to share past experiences and raise issues that are of particular concern to them. Session one * Understanding Knowledge Management: This module will provide an overview of knowledge management looking at some of the current trends and thinking. There will also be an opportunity to explore the relevance of this to the legal market. * Client facing knowledge: This module will look at how a firm's knowledge can be used to enhance client relationships. It will look at the benefits and pitfalls of investing time and effort on bespoke knowledge products for clients. * Leadership, teamworking and motivation: This session examines what motivates PSLs in their roles. It also considers PSL's as leaders and team players. * Team working: This session examines how you can build your skills, including marketing and communication skills, to enhance your working relationships with fee earners and business functions such as marketing, IT and HR. course fee: £145.00+ VAT (£170.38) includes refreshments. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR995 CONTRACT NEGOTIATION Date:27 march speaker: Pamela Clark This course offers the opportunity to identify the issues in contract negotiation and helps you learn some of the necessary skills to deal with them. On the "sell" side local account teams are expected to respond on behalf of their global organisation but within a reward structure that often does not reflect that customer expectation. Successful negotiation of contracts demands a clear understanding of the brief, recognition of the business context and the ability to translate service requirements into specific deliverables. outcomes: * understand what makes up an information product contract * be able to identify and plan for budget and contract cycles, including product replacement timescales * explain the problem areas in contract negotiation and identify a range of potential solutions course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1046 PRACTICAL IMPLEMENTATION OF ISO 15489 Date: 28 march speaker: Philip Jones This one day workshop covers the systems analysis approach to records management as advocated by ISO TR 15489. It explores how this can be used firstly to design robust record systems and secondly how this approach can support knowledge management strategies within the organisation. outcomes: * understand the techniques employed in the systems analysis approach * understand how to apply the approach in an organisation * understand how to formulate strategies to develop robust record systems * understand the interface with knowledge management strategies course fee: £295.00 + VAT (£346.00) includes buffet lunch and refreshments. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR975 COACHING FOR IMPROVED PERFORMANCE *NEW date: 29 march speaker: David Fender Everybody is talking about coaching but what exactly is it? This one-day programme introduces the basic concepts of coaching, explains when coaching is an appropriate leadership style and provides a structured approach for you to start coaching your team for improved performance. There will be time to practise your new skills on real live issues and receive feedback on your progress as a coach. outcomes: * appreciate the power of a coaching style * be able to use coaching to improve commitment and performance course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1045 MEETING SKILLS *NEW Date: 30 march speaker: David Fender Across the UK people are spending millions of hours each day in meetings. The cost of these meetings probably runs to hundreds of millions of pounds - is this money being invested or wasted? Many people complain that meetings are too long, nothing is agreed, nothing is followed up - nothing is achieved. This one-day programme will help ensure that your meetings have a clear purpose and achieve it, are viewed as productive, action orientated and fun. outcomes: * a clear understanding of when a meeting is appropriate * understand the role of the chairman * understand how to plan, run and follow up an effective meeting * a plan to invigorate delegates' own meetings course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1054 Kind Regards, Anita Kaler Training Administrator 020 7332 6000 [log in to unmask] www.tfpl.com TFPL Ltd, 2nd Floor, Times Square, 160 Queen Victoria Street, London, EC4V 4BF Tel: +44 (0)207 332 6000 Fax: +44 (0)870 333 7131 Sign up for TFPL job alerts to keep informed of any new exciting opportunities at http://www.tfpl.com/temporary_recruitment/candidates/cjob_alert.cfm http://www.tfpl.com/permanent_recruitment/candidates/pjob_alert.cfm ______________________________________________________________________ Confidentiality Notice This message may contain information and/or attachments private and confidential to TFPL. 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