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Here in Southampton the take-up for e-mail notification hasn't been great. There are currently 2904 users signed up to receive email notices. This has only increased by about 1000 in the last 6 months. As we are joining 1500+ users a month, it isn't as popular as it should be. Overdue notices seem to have remained static at around 60 items emailed 800 items by post, this was the same proportion as June last year. Item available notices tend to be just over 10% by email. There appears to have been problems with some users spam filters, but the proportion of "Not Collected" items for email notices isn't any greater than postal, which point to this problem not being too widespread. The majority of reported failures are due to incorrect entry of the email address. We are not yet offering text messages. Regards, Janet Janet Moore, Area Librarian Shirley Library Redcar Street Southampton SO15 5ll Tel 023 8077 2136 email: [log in to unmask] This E-Mail is intended for the addressee only. If you are not the intended recipient, please be aware that the unauthorised use or disclosure of the information it contains, or the unauthorised copying or re-transmission of the E-Mail are strictly prohibited. Such action may result in legal proceedings. If the E-Mail has been sent to you in error, please accept our apologies, advise the sender as soon as possible and then delete the message. Under the Freedom of Information Act 2000 / Data Protection Act 1998, the contents of this email, whether it is marked confidential or otherwise, may be disclosed. No employee, Councillor or agent is authorised to conclude by email any binding agreement with another party on behalf of Southampton City Council. The Council does not accept service by e-mail of court proceedings, other processes or formal notices of any kind without specific prior written agreement. E-mails to and from Southampton City Council may be monitored in accordance with the law.