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***********************Apologies for cross posting*********************** TFPL will be offering the following courses during the week after Easter. If you would like to secure a place on any of the courses then please follow the weblinks below and fill in the booking form. For further information please contact Val Skelton on 020 7332 6000 or email [log in to unmask] We look forward to welcoming you to TFPL. successfully marketing your information service: intermediate How do you communicate your range of Information Services to your clients? Do you know who your clients are? It can be expensive letting them know what you can provide and the mediums through which they can use it, especially if you're not even talking to the right people. The Chartered Institute of Marketing defines marketing as follows: "Marketing is the management process responsible for identifying, anticipating and satisfying customer requirements profitably." The principles of consumer goods marketing can be applied very effectively in the modern Information Centre and can transform its impact and the perception of its services. This one day course explores the various ways you can raise your profile and successfully market your Information Service. speaker: Ruth Sanderson date: 24 Apr course fee: £295.00 + VAT (£346.63) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1056 managing successful projects Increasingly, managers of information or library services are expected to manage a variety of complex and multiple tasks. This can create problems of deciding priorities, allocating time and resources, keeping different stages of the work on track and motivating diverse and, often, virtual teams. This one day workshop will help project managers and members of project teams to plan and implement their projects effectively. speakers: Keith Bonson & Beryl Morris date: 26 Apr course fee: £295.00 + VAT (£346.63) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1052 NLP for knowledge and information professionals Many successful professionals have already embraced the enormous potential of NLP and are gaining personal and business benefit from its use. Attendance and participation at the event is likely to change the way you think and communicate in a very positive and powerful way. NLP is seen by many as the study of how to develop an individual's exceptional talent. NLP practitioners are people who accelerate their ability to learn so that they not only manage change, but initiate it, enabling them to lead the way in their chosen field. what NLP will do for you NLP will enable you to set compelling outcomes for yourself and maximize the chances that you will achieve what you want, both personally and for your business or career. You will develop your ability to tap into your unconscious mind and draw on its superior power and potential. NLP practitioners are people who manage their thoughts and feelings so that they are in control of their emotions and destiny. Their improved communication skills will make them able to generate commitment, cooperation and enthusiasm in the people around them. They are often seen as natural leaders. outcomes - effective communication - negotiation and sales - goal setting and goal achievement - personal improvement and change - Myers Briggs Type Indicator (MBTI) Facilitators: Boyd Hendriks, Ian Wooler course fee: £ 295.00 + VAT (£346.63) date: 26th of April 2006 http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1090 information architecture foundation programme: bringing order to information chaos This one day foundation programme provides an essential introduction to the important principles of information architecture design for the information and knowledge professional. It explores how modern information resources need to be organised, classified and formatted for effective navigation and retrieval. It introduces the current thinking on electronic collection design, information classification, meta data standards and information navigation techniques. It also describes specialised roles and publication processes required to make an effective information architecture work. speaker: Adrian Dale course fee: £325.00 + VAT (£381.88) includes buffet lunch and refreshments. dates: 24 Jan http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1000 Kind regards Jacky Jacky Berry Training Manager TFPL Ltd 2nd Floor, Times Square 160 Queen Victoria Street London EC4V 4BF email: [log in to unmask] web: http://www.tfpl.com tel: +44 (0)20 7332 6000