Sorry I was basing my opinion on the fact that they had no room
number...I'll remember to read next time!!
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Antoinette Carter
Sent: 18 July 2006 15:09
To: [log in to unmask]
Subject: Re: Hotel Reception
I think you've misunderstood my point; the hotel hasn't "divulged" any
information:
Q: Have they disclosed the name/room no. of a hotel guest?
A: No, the person (mother or otherwise) already had the name/room no.
The hotel haven't told them anything they didn't already know. And they
haven't even protected that potentially vulnerable/paranoid hotel guest
either, because they have in the process confirmed that the person is
staying there.... It really doesn't make any sense at all to me.
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Broom, Doreen
Sent: 18 July 2006 14:57
To: [log in to unmask]
Subject: Re: [data-protection] Hotel Reception
Unless she isn't who she says she is..
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Antoinette Carter
Sent: 18 July 2006 14:02
To: [log in to unmask]
Subject: Re: Hotel Reception
I disagree; her mother already knows who she is and that she is there,
so therefore no "personal data" has actually been divulged.
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Charles Oppenheim
Sent: 18 July 2006 13:57
To: [log in to unmask]
Subject: Re: [data-protection] Hotel Reception
I think the hotel was correct. There is no proof that the person
calling is her mother, and even if she was her mother, how do we know
that the daughter has sworn never to speak to her mother again? I doubt
many hotels have as one of their Purposes passing on guest details to
any third party who asks.
The daughter should have phoned her mother or texted her what her room
number was.
Charles
Quoting John Hughes <[log in to unmask]>:
> Dear All
>
> Last night my niece, Angela, was staying in a hotel in Milton Keynes,
> one of a very well-known chain. Her mother (my sister) phoned the
> hotel reception desk and asked to be put through to her daughter's
> room, giving Angela's full name and her room number. The receptionist
> told her this would not be possible "because of the Data Protection
> Act".
>
> My sister then asked if the receptionist would call Angela internally
> and ask if it was ok to put her mother through. The reply was "no" as
> this was "against the law".
>
> Can anyone explain to me how???
>
> John Hughes
>
>
>
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