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Sorry, but I profoundly disagree. Mother and daughter may have had a furious
row and the daughter did not want to talk to her mum.  What if it was an
abusive partner tracking someone down and trying one hotel after another?

Charles

Quoting [log in to unmask]:

> I disagree; her mother already knows who she is and that she is there,
> so therefore no "personal data" has actually been divulged.
>
> -----Original Message-----
> From: This list is for those interested in Data Protection issues
> [mailto:[log in to unmask]] On Behalf Of Charles Oppenheim
> Sent: 18 July 2006 13:57
> To: [log in to unmask]
> Subject: Re: [data-protection] Hotel Reception
>
> I think the hotel was correct.  There is no proof that the person
> calling is her mother, and even if she was her mother, how do we know
> that the daughter has sworn never to speak to her mother again? I doubt
> many hotels have as one of their Purposes passing on guest details to
> any third party who asks.
>
> The daughter should have phoned her mother or texted her what her room
> number was.
>
> Charles
>
> Quoting John Hughes <[log in to unmask]>:
>
> > Dear All
> >
> > Last night my niece, Angela, was staying in a hotel in Milton Keynes,
> > one of a very well-known chain. Her mother (my sister) phoned the
> > hotel reception desk and asked to be put through to her daughter's
> > room, giving Angela's full name and her room number.  The receptionist
>
> > told her this would not be possible "because of the Data Protection
> > Act".
> >
> > My sister then asked if the receptionist would call Angela internally
> > and ask if it was ok to put her mother through. The reply was "no" as
> > this was "against the law".
> >
> > Can anyone explain to me how???
> >
> > John Hughes
> >
> >
> >
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