Simon The Information Commissioner agrees with you so that's a good start. (In the use of OOO messages not your choice not to use one :-) ) "If your message concerns a request under the FoIA, then please re-send to [log in to unmask]" would seem to meet with his approval. Clock would not (in the IC's opinion, start until re-submitted as requested. Regards Jim ================================================================= -----Original Message----- From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Simon Howarth (RGC) Interim Information Governance Manager Sent: Tuesday, February 21, 2006 11:07 AM To: [log in to unmask] Subject: Re: [data-protection] Misdirected DPA/FoIA requests Something I have thought about but not implemented anywhere, as a solution to getting round out-of-office staff, is to put a standard statement on all e-mail signatures & out-of-office messages which states "All requests for Information under the Freedom of Information Act or Data Protection Act should be made to [log in to unmask]" This seems to me a reasonable way of ensuring that people sending information to an out-of-office address will receive this message and can act on it. Of course it doesn't help if a person does not use an out-of-office assistant - for example I never do (shooting myself in the foot there a little, perhaps). I suppose my question is, what is deemed as "reaonable" in taking steps to ensure that the public requests are captured in a timely manner? What do other organisations do? Simon Howarth. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at : - http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving message please send to the list owner [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^