Jim, you are quite correct, it doesn't. It's one of the popular
misconceptions!
Simon.
_____
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of J.S.M.Whitaker
Sent: 18 December 2006 16:04
To: [log in to unmask]
Subject: Re: [data-protection] Orange Mobile/Broadband Services
Hi Ronan
Does TPS work with a firm with whom you have a relationship as an existing
customer? I thought it did not.
Regards
Jim
====================================================
J.S.M.Whitaker
Mercia Information Ltd
====================================================
-----Original Message-----
From: This list is for those interested in Data Protection issues [
<mailto:[log in to unmask]>
mailto:[log in to unmask]] On Behalf Of RONAN DURNIN
Sent: Monday, December 18, 2006 12:18 PM
To: [log in to unmask]
Subject: [data-protection] Orange Mobile/Broadband Services
Dear All,
I was wondering if any of you have any sort of a mobile phone contract with
Orange and if so, if you have been getting plagues with sales calls
concerning upgrades on broadband services?
I have been tortured of late with by these people. Two things concern me.
(1) My mobile number is registered with TPS and I have previously opted-out
of all telemarketing correspondence
(2) The sales agent seemed to know more about my contract than I did!
I have asked Orange a number of questions:
- On whose authority did they pass my details to an outside
sales agency
- How they decided to pick on me for such lovely calls when I am
TPS registered and have already opted-out of all telemarketing tripe
- What actions they will take to rectify the matter.
By means of email I asked them to ensure that I was no longer on their list
of numbers for cold calls. Funnily enough they said that I would have to
CALL THEM (!) to do this. I feel that my written notice requesting them to
stop is in accordance with Section 11 of the Act and that I should not have
to call them to get them to do this. After lengthy email correspondence
Orange have decided that they will no longer deal with this matter by email
for reasons of confidentiality.
I fully intend making a complaint to Orange themselves but I wonder is their
practice of refusing to deal with my request not to be contacted for
telemarketing purposes something that I should refer onwards?
Not very festive of me I know, but I pay my bills on time...
Ronan.
Ps - watch out for 08700500524 if you've got an Orange phone/broadband.
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