I think that there is a problem - and I would think in an organisation like
a hotel if the customer is uncomfortable with something then there is a
problem as far as the customer is concerned.
It is not clear to me whether the colleague expressed her concern simply to
the local branch or to the head office.
Refer them to the website on Prevention of Identity Fraud
http://www.stop-idfraud.co.uk/
She could also write to the consumer programme on Radio 4 "You and Yours".
This is the sort of individual case that they like featuring - and they also
covered the general problem earlier in the week.
Nick Landau
---- Original Message ----
From: "Duncan Langford" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Thursday, October 19, 2006 10:20 AM
Subject: [data-protection] Hotel keeping card details...
> A colleague has just asked me about a situation she'd recently
> encountered when staying at a hotel (a member of a large chain).
>
> Her name and credit card details (including the 3-digit number on the
> back) were written down on an index card, and then stored in an
> easily-accessible box on the counter.
>
> The hotel felt there was no problem; her bank felt there was no
> problem... but what does the list think?
>
> And what, if anything could she do about it?
>
> - duncan
>
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If you wish to leave this list please send the command
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