In message <[log in to unmask]>, at 13:11:29 on Thu, 9 Feb 2006, "Ross, Duncan" <[log in to unmask]> writes >Caller id is a nice idea, and works with home phones but in large >organisations is very difficult to make meaningful in any real way. A >number no longer corresponds to a phone. Increasingly virtualisation is >used in phone systems which means th number is a route into an >organisation to a person rather than a phone on a desk. The system >doesn't usually need to know who made a call and therefore can't >provide a number back to that person. I don't really understand this. If a person has a DDI phone number, then that can be arranged to follow them around if they hot-desk within the building. My own [office] DDI number follows me home (when I'm working from there). All people need to know to reach me is my DDI number - it's *my* responsibility to make sure that number rings a phone near me. Is the real issue here that the PABX isn't sufficiently clever to display the DDI number assigned [at that time] to the phone making the call? -- Roland Perry ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at : - http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving message please send to the list owner [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^