In message
<!&!AAAAAAAAAAAYAAAAAAAAAIfCFjaFV0BEsFq4L0YKekfCgAAAEAAAAHOsRqRvgyNNknujD
[log in to unmask]>, at 09:32:25 on Sun, 3 Dec
2006, Tim Trent <[log in to unmask]> writes
>Friday night I was after a mortgage indication.
...
>I fond the real details and immediately emailed a total prohibition on
>contacting me, required removal etc.
>
>At 10:15 on Saturday I was phoned by some random mortgage broker who had
>"been passed my details as a sales lead".
...
>he broke the PECR by contacting me after prohibition.
Even if there was a channel for him to receive an "anti"sales-lead, is
it realistic to expect that to kick in between Friday evening and
Saturday morning?
Or are you suggesting that as well as (what seems clearly to be) an
automated process for distributing sales leads, they should also have an
automated process (or person working 24x7) for recognising and
distributing prohibition notices? [I can see a certain parity, but
realistically life's not like that.]
I thought it was reasonably well accepted (if not particularly good
practice) that a marketing "opt-out" can take a month to work its way
through the system?
>
>His fault? I'm suggesting that he did not have a proper contract to receive
>data as a Data Controller form the business who took my details.
What would have made it "more proper"? The mechanism above, or something
else?
--
Roland Perry
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