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John > > I was preparing to send you the following link from FERL to confirm that > there is a problem when I discovered that it now works on our system! It > will be interesting to see if it opens for you > http://ferl.becta.org.uk/display.cfm?resID=3931 > > We were unable to open the hyperlinked flowchart on that page - the > direct link is > http://ferl.becta.org.uk/content_files/ferl/pages/store_cupboard/subject > dayinputs/business/psc_Bus_econ/flow_chart_financial.doc > No problem - I can open that (once I've got rid of the word-wrapping) > I quizzed the techs on your behalf, of course, who insisted that they > have never knowingly sorted it and indeed the only change they have made > to the system in the meantime is to proxy server routing. This makes me > wonder if there has been a Windows update that adjusted something - have > you installed recent updates? > Windows is up to date on my PC - but other people have had the same problem here, not just me. I'll make a point of trying to access the files from home though, to see if it's any different outside our firewall / proxy. > I'm sorry that I can't offer a solution but perhaps it helps to know > that the problem is not just confined to your system. I was curious to > see if the links in your mail would also work but I was barred by a > password request. Would you expect this? > The links were to docs inside the Blackboard CMS - Course Content, so you'd have to be enrolled on the course to see them. It seems to me that BB / IE checks to see if you have access rights first; if not it tells you so. But if you do have rights, that's when it tries to download the file, but fails. Thanks for your time on this - let's hope one of the BB gurus cab enlighten us. All the best Andy