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Last month I asked for examples of good practice in housebound library services. I was deluged with replies - thank you very much to everyone who got in touch. I am now enquiring if anyone has reviewed their services to housebound and other vulnerable customers recently and would be prepared to share their report? Many thanks. Nicola Baker Head of Libraries, Archives & Information Services, London Borough of Hackney London Borough of Hackney may exercise its right to intercept any communication on its networks - for more information see http://www.hackney.gov.uk/email_disclaimer.html