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Sara, We have some metrics for EDRM implementations, but are you wanting a figure to cover the complete cost of implementing EDRM or just for the software element? Also, are you going to start by implementing records management or document management first, or a combination - which changes the project duration and cost? Are you including workflow - which could be a complete project on its own? Are you wanting to make it a component of your intranet / web content system - which means higher integration costs? There are a number of things that need to be considered which may include: * Software licences and database upgrades or purchase (for clients and servers) * infrastructure upgrades (servers, network, storage, etc) * hardware (scanners, PCs, etc) * business consultancy (for business analysis, taxonomy, configuration work, project management) * technical consultancy (software installation and upgrades) * training (software as well as new ways of working) * integration to other line of business applications * data migration (moving electronic data into EDRM, physical record capture, etc) You may also want to consider the additional (usually hidden) cost of resource 'backfill' for when some of your full time staff are contributing to activities on the implementation project. EDRM projects usually involve a significant change to culture and to the ways of working and this shouldn't be underestimated - it needs to be planned in and budgeted for - and requires well thought out management of change and communications activities. The software is about 20% of the effort, the rest is business change. If you want to contact me off list with some more information, I'll be pleased to help. Mike mobile: 07931 320 584 efax: 07092 189 532 web: www.bramble.cc EDRM and Business Consultancy Services <http://www.bramble.cc/> The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. _____ From: The UK Records Management mailing list [mailto:[log in to unmask]] On Behalf Of Sara Ellis Sent: 11 July 2005 12:04 To: [log in to unmask] Subject: EDRM costings Dear List Members I have been asked to provide a ballpark figure for the cost of implementing a corporate EDRM solution into a local government organisation. If anyone has been involved in this, and knows any figures they can provide, either on or off list, I would be most grateful. I have tried vendors websites but none seem to provide costings. Regards Sara Ellis Information Manager City Solicitors Corporate Services Sunderland City Council Tel: 0191 553 1105 Website: www.sunderland.gov.uk ===================================================================== Sunderland City Council accept no liability for and shall not be legally bound by the contents of this E-Mail. No assurances are given as to the authority of the sender to act on its behalf. Please note that the content of e-mail sent and received may have to be disclosed by the Council in response to a request for access to information. ===================================================================== Find out more about e-Government within the City of Sunderland by visiting.... Our new citizen-centric web site with online payments : www.sunderland.gov.uk For the City of Sunderland story so far : www.sunderland.gov.uk/pathfinder