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Sorry to bore But this is just what you are talking about (attached) The stuff the pilots were doing and the tales they told were fascinating We must take up the recommendations in the report, and get the story told to more people, extend our range of contacts, advocates etc. f -----Original Message----- From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Ward, Carrie Sent: 12 July 2005 08:29 To: [log in to unmask] Subject: Why we need to celebrate public libraries and collect real evidence of the true impact we make Oh how right Frank is, it is the small differences we make to people's lives that make the real impact, but these are never reported. It is really time that we started collecting real evidence of the true impact libraries can make. Here for example are some of the ways the library service in Luton has improved the lives of local people; It coaching session on how to access the Internet. A mother desperately seeking information on what her newly diagnosed diabetic daughter can eat, attended a training session and was then able to access not only reliable current information on her daughter's diabetic condition , but also a number of web sites with reliable recipes she could use. The daughter will have more interesting meals as a result and the mothers anxiety level has been reduced. Adult Literacy sessions,a Reading for Pleasure course resulted in a dyslexic mother attending the session taking a book home and getting so much pleasure from what she read , she has now started to encourage the famliy to not only use the library, but is confident enough to help her son with his own particular needs. Spoken Word on CDs - a post lady has no time to read at home, because she is caring for her young children, however, she reports she has a walkman and is getting much pleasure from listening to good reads as she walks along delivering the mail. Adult book groups, Luton has a Visually Impaired Book group which meets monthly, this enables a number of isolated partially sighted people to meet up, have an enjoyable chat and learn about new books/ talking books they might enjoy.This has been particularly useful for an 89 year old and also a lady confined to a wheelchair . Such evidence is frequently missed as it is anecdotal, but we are making a true impact to the quality of people's lives and should not only be collecting examples of this but also publicising the work we do. Carrie- expressing a personal view IMPORTANT: Luton Borough Council routinely monitors the content of e-mail sent and received by its e-mail systems, to ensure compliance with its policies and procedures. E-mails that contain encrypted material, program files, are obscene, inflammatory, criminal, offensive, in breach of copyright or contain a virus or threat to Council`s computer systems may be intercepted and/or deleted. Internet communications are not secure. The Council is not responsible for any changes made to the message after it has been sent. This message is intended only for the addressee. Any unauthorised copying or distribution may be unlawful. If you are not the intended recipient, please notify the sender at Luton Borough Council Town Hall Luton LU1 2BQ. Tel. (01582) 546000 or by using the reply option to this e-mail. Then delete this message from your system. Website: www.luton.gov.uk