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Hi there, I've just been directed to the list by the RMS. I'm currently implementing a records management policy in the London Borough of Tower Hamlets. I've seen RM policies from various councils across the UK but have found next to nothing in terms of actual business process. We have a good understanding of the requirements of an RM policy and now need to determine the processes by which council employees can turn their output into records. We have undertaken a inventory of existing paper records and through consultation with business units, have developed an Analysis of Business Functions. Our next step is to link the two by taking each business unit in turn and linking existing Record Series to our Analysis of Business Functions. From the information I have seen, the suggestion appears to be that each potential record/ files (e.g. doc, email, map etc) requires a cover sheet with metadata and each Record Series requires similar. A Record Series is synonymous with either a hanging file or a box file. It seems to me that creating a file cover for each potential record is a very bureaucratic way of doing things. My concern is that 'buy in' from the business units to such a labour intensive process will be low. I would prefer to be able to create record cover sheets for Record Series and ensure that all new potential record/ files are added in the appropirate place, but obviously wish to make sure we adhere to best practice. We are currently evaluating our approach to a future EDRM solution (likely to be bespoke), but this will not be implemented in the short term. Any suggestions/ information about existing examples of good practice would be greatly welcomed. Regards, Fraser