Hi
I am currently looking at the retention of credit card slips, my first thought would be to keep the credit slips for the same period of time that we keep the credit card statements (6yrs) - that's going to be an awful lot of slips to store.
The credit card slips from our leisure centres are sent to us and the information (card number, name etc) are entered onto our electronic system for financial accounting therefore all information is captured from the paper slip onto the system apart from the customer's signature.
In light of this I would be interested to hear what other authorities have in place with regard to how long (taking into account operational and regulatory aspects) they are keeping the paper slips.
Regards
Trish
Trish Bailey
Records & Standards Officer
Customer, Community & Culture
e-Business
Borough of Telford & Wrekin
PO Box 59, Civic Offices
Telford, TF 3 4WZ
Tel: 01952 202043
Fax: 01952 201053
Email: [log in to unmask]
www.telford.gov.uk
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