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********apologies for cross-posting*******
For more information and to book on any of these courses, please follow the links below or call the training team on 020 7251 5522. Details of all courses are available at www.tfpl.com/training. Courses are held in London in the TFPL training suite, a few minutes walk from Farringdon station, unless otherwise stated. Please note that in the past week our June courses have started getting full ...some courses only have a few places left.
June courses
6 Introduction to records management - SOLD OUT - See Glasgow running on 21 June or contact us about possible extra dates
7 Finance and budgeting for non-financial managers
8 Practical implementation of ISO 15489
8 Professional Support Lawyers and knowledge management - module three (evening) - NEW
10/17 Return on Investment for libraries and information services - demonstrating and communicating the value and impact for your organisations - NEW
13 Weblogs for the information professional (am)
13 Using the internet the easier way (pm)
15/16 Information audit: identifying your organisation's information and knowledge assets
20/21 Thesaurus Construction demystified
21 introduction to records management - GLASGOW - NEW
22 change management for EDRM implementations - GLASGOW - NEW
22 Business information on the internet: free versus fee
23 Copyright for corporate information professionals
23/24 Information matters! A strategy for 2005-2008 - SEMINAR TAKING PLACE AT THE STRAND PALACE HOTEL FOR SENIOR MANAGEMENT - NEW
27 The City: understanding the financial institutions of the City of London
27 Embedding and sustaining knowledge management - SEMINAR TAKING PLACE AT THE STRAND PALACE HOTEL - NEW
28 Successfully marketing your information service: intermediate
29 information architecture foundation programme - NEW DATE
Introduction to records management
Speaker: Jeff Morelli
Date: 6 Jun - SOLD OUT - See Glasgow running on 21 June or contact us about possible extra dates being added to the training programme
This one day course is a basic introduction to the principles and practices of records management and is ideal for anyone new to the area. The course will assist your understanding of the objectives of RM and its value, including the key principles and practices of RM. You will be able to identify opportunities for the application and/or improvement of RM within your organisation.
Fee: £295.00 + VAT (£346.63) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr332
Finance and budgeting for non-financial managers
Speakers: Keith Bonson & Beryl Morris
Date: 7 Jun
Library and information managers are increasingly expected to manage complex financial resources; to develop and interpret budgets and financial statements; to make a case for financial resources and also to negotiate value-for-money contracts with their suppliers. This intensive one day workshop recognises that many people are anxious about managing their budgets. The day will be very practical and participants will be supported to carry out a range of exercises including understanding and interpreting financial statements, using financial information for decision making and planning, and making a case for financial resources.
Fee: £295.00 + VAT (£346.63) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr357
Practical implementation of ISO 15489
Speaker: Philip Jones
Date: 8 Jun
This one day workshop covers the systems analysis approach to records management as advocated by ISO15489. It explores how these techniques can be used firstly to design robust records systems and secondly to support knowledge management strategies within the organisation. You will cover how to formulate strategies and review the tools required to deliver a records management programme.
Fee: £295.00 + VAT (£346.63) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr412
Professional Support Lawyers and knowledge management - module three - NEW
Speaker: Juliet Humphries
Date: 8 Jun (evening event)
Communities of Practice have been the KM buzz words of the last two years. This module, number three of ten identifies what they are and how can they be used to make a difference within an organisation.
Fee: £125.00 + VAT (£146.88) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr859
Return on Investment for libraries and information services - demonstrating and communicating the value and impact for your organisations - NEW
Speakers: Boyd Hendriks, Ian Wooler
Dates: 10/17 Jun - after a great success on 29 May/6 June - we're running it again
This two-day course deals in pragmatic and clear ways the issues of organisational benefits around information expressed in ROI, Business Cases, Intangible Value and the activities and responsibilities connected with these topics. Now more than ever it is vital for information services to show in a convincing and reliable way the clear and measured benefits of its efforts in the core processes and knowledge assets of the organisation. Investments in information technology like intranets, portals and search technology etc. and expectations from knowledge management and intellectual capital make the need for clear understanding of results even more important. You will learn how to do the research within your organisation, how to present your projected results to a board of directors and how to put a plan of action together.
Fee: £595.00 + VAT (£699.13) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr857
Weblogs for the information professional
Speaker: Phil Bradley
Date: 13 Jun (am)
This half day workshop looks at the phenomenon of weblogs, or blogs as they are often referred to, which have been around for some time but have only recently started to enter 'mainstream' internet use. The workshop will look at the history of weblogs; how they are created and used; the ways in which the information professional can use them to best advantage; how they can be searched; and the sorts of information that can be gleaned from them. Delegates will also have an opportunity to look at ways in which they can create their own.
Fee: £145.00 + VAT (£170.38) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr559
Using the internet the easier way
Speaker: Phil Bradley
Date: 13 Jun (pm)
You're a good searcher - you usually find what you're looking for on the internet quite quickly, but you have a suspicion that the whole process of using the internet could be easier. Not just searching - but everything to do with it! If you're fed up with pop-ups that irritate you when browsing, or your bookmarks are in a mess, you need a better way to search news headlines, then this course may be just the one to save you time. This half day course will look at various utilities and will give you time to try them out for yourself.
Fee: £145.00 + VAT (£170.38) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr640
Information audit: identifying your organisation's information and knowledge assets
Speakers: Guy Johnson & Vivienne Winterman
Dates: 15/16 Jun
The knowledge and information audit is a management tool with a serious business purpose. It plays a crucial role in the development of knowledge management initiatives. It is invaluable to the development of information rich activities such as Customer Relationship Management and Freedom of Information processes. It helps ensure that information and knowledge services are aligned to critical business needs and it is essential to the development of information and knowledge strategies. This is a highly interactive two day course that looks at the audit process in the context of organisations and helps delegates assess their objectives and select appropriate approaches for an audit in their organisation. A variety of techniques are explored, as are the skills required for a successful audit.
Fee: £650.00 + VAT (£763.75) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr369
Thesaurus Construction demystified
Speaker: Stella Dextre Clark
Dates: 20/21 Jun
This two day course addresses the fundamental questions of whether and how to build a thesaurus, how to adapt it for specific needs and how to plan the work that will be involved. Practical exercises reinforce the principles and there will be opportunities to raise and discuss the practicalities of your own situation. At the end of the course you will be able to decide whether a thesaurus is a good idea for your application. Alternatively, you will be able to evaluate an existing thesaurus. The training will include planning the structure, presentation and other features of the thesaurus you need, efficiently and effectively.
Fee: £650.00 + VAT (£763.75) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr345
Introduction to records management - GLASGOW - NEW
Speaker: James Lappin
Date: 21 June
This course will look at the key areas that make up the discipline of records management, including:
How to diagnose records management issues and challenges; building classification and retention frameworks that create common structures for maintaining records; influencing, educating, motivating and empowering people to manage their records well; developing policies, procedures and guidance to give clarity to colleagues on how they are expected to manage their records; evaluating and improving the systems that your organisation is using to keep its records
Fee: £295 + VAT or varied discount fees if attending more than one course - see website http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR884
Change management for EDRM implementations - GLASGOW - NEW
Speaker: James Lappin
Date: 22 June
Moving to EDRM is a huge change for an organisation and for individual users. Getting the system set up and on people's desktops is one thing, but the compliance and information sharing benefits of EDRM will only be realised if people actually use the system to save their records and to seek out the information they need.
This course will look at how change management approaches differ from traditional project management approaches (and how the two approaches can work together); how to involve users in the building of the key frameworks and policies that you need to have in place for EDRM to work; and how to build the information management competencies necessary for the successful adoption of EDRM.
Fee: £295 + VAT or varied discount fees if attending more than one course - see website http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR885
Business information on the internet: free versus fee
Speaker: Karen Blakeman
Date: 22 Jun
To pay or not to pay for business information is a question that faces many users of the Net. This one day course compares what is available for free with pay-as-you-go and subscription services and will examine quality of content, coverage, functionality and price. There will be practical sessions throughout the day and delegates will receive comprehensive notes.
Fee: £295.00 + VAT (£346.63) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr300
Copyright for corporate information professionals
Speaker: Paul Pedley
Date: 23 Jun
This introductory course provides a basic grounding in the key issues relating to copyright for information services in the corporate sector. It provides a potted overview of copyright basics, the current law and its application in the commercial sector. It also considers how copyright law applies to electronic products and to the internet. There will be plenty of opportunity for delegates to ask questions and to bring along examples of copyright problems that they have encountered and would like some advice on; or to discuss practical situations that information professionals regularly face and for which they want to check that they are complying with the law.
Fee: £295.00 + VAT (£346.63) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr400
Information matters! A strategy for 2005-2008 - NEW
Facilitators: Liz Maclachlan, Sandra Ward, Ian Wooler
Dates: 23/24 Jun
Venue: Strand Palace Hotel, London
A summit that will determine the future for information specialists. This event will provide you with a unique opportunity to build your future - and that of information specialists. Taking a 3 year timeframe the format of the Summit will provide you with the opportunity to work with your peers to: identify the challenges facing corporate organisations and the information management issues resulting from those challenges explore ways of tackling those issues and potential solutions check your own strategic agendas: and crucially brainstorm the content of a 'white paper' / position document setting out the information future of organisations and how success will depend on senior management taking information management seriously.
Fee: £595.00 + VAT (£699.13) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR879
The City: understanding the financial institutions of the City of London
Speaker: Sylvia James
Date: 27 Jun
The City is described as the world's leading international financial and business centre and the global powerhouse in financial services. This one day course explains how the City has developed and what is happening today. The course will familiarise you with the City, how it operates and the jargon or terminology often associated with the City. The sell side trading systems, the buy side institutional investors and the advisory role played by corporate financiers is also covered.
Fee: £325.00 + VAT (£381.88) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr298
Embedding and sustaining knowledge management - NEW
Speaker: Chris Collison
Date: 27 Jun
Venue: Central City training Venues, Smithfield, London
Many organisations implementing knowledge management are looking for ways to ensure that the success from their activities is sustainable, and ultimately becomes part of "the way we do business around here". Drawing from his experience in BP's renowned KM team, his best-selling book "Learning to Fly" and his recent role as Centrica's Director of Change and Knowledge Management, Chris Collison leads this practical workshop suitable for knowledge practitioners at all stages of their implementation journey.
Chris uses examples of how existing company processes and leadership behaviours can be "infected" to ensure that knowledge management becomes an "unconscious competence". He also explains in detail the concept of "knowledge-based benchmarking". This innovative approach combines benchmarking, performance management and knowledge-sharing to reverse the defensive "not-invented-here" culture which performance league tables and benchmarking often generate. Delegates will receive hands-on training in this highly transferable technique, proven in public and private sector and including an electronic tool to enable them to apply the technique quickly in their own organisations, and a signed copy of the new edition of "Learning to Fly.
Fee: £495 + VAT (£581.63) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR888
Successfully marketing your information service: intermediate
Speaker: Ruth Sanderson
Date: 28 Jun
How do you communicate your range of Information Services to your clients? Do you know who your clients are? It can be expensive letting them know what you can provide and the mediums through which they can use it, especially if you're not even talking to the right people.
The Chartered Institute of Marketing defines marketing as follows: "Marketing is the management process responsible for identifying, anticipating and satisfying customer requirements profitably."
The principles of consumer goods marketing can be applied very effectively in the modern Information Centre and can transform its impact and the perception of its services. This one day course explores the various ways you can raise your profile and successfully market your Information Service.
Fee: £295.00 + VAT (£346.63) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr536
Information architecture foundation programme - NEW DATE
Speaker: Adrian dale
Date: 29 Jun
This one day foundation programme provides an essential introduction to the important principles of information architecture design for the information and knowledge professional. It explores how modern information resources need to be organised, classified and formatted for effective navigation and retrieval. The programme introduces the current thinking on electronic collection design, information classification, meta data standards and information navigation techniques. It also describes specialised roles and publication processes required to make an effective information architecture work.
Fee: £325.00 + VAT (£381.88) http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr572
Amy Millis
Training administrator
TFPL
020 7251 5522