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Thank you to all who replied to my appeal for advice on managing access to a first floor library via an external lift. Here is a precis of the results: - use glass sided lifts to lessen incidence of claustrophobia - hold events upstairs to encouage initial use - readers love them especially those with pushchairs and wheelchairs - two lifts are essential - to compensate for one being out of order - high maintenance costs - obvious security cameras to deter vandalism, graffitti and worse - setting high service standards to minimize time that people are stuck in lifts - ensure that the lifts are firemans' lifts so that they can still be used to evacuate people, especially those with disabilities from the building. If the lifts are not to this standard other evacuation procedures and equipment must be put in place - lifts always cost far more than originally estimated - multiply by 8 - mess, green mould and waterlogged carpet I am really looking forward to the next few months! Best wishes Marilyn Higson Principal Librarian, Central & South Borough of Telford & Wrekin Telford Library St. Quentins Gate TELFORD TF3 4JG 01952 292138 -------------------------------------------------------------------------------------------------------------------- This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender, except where the sender specifies and with authority, states them to be the views of the Borough of Telford & Wrekin The content of this email has been automatically checked in conjunction with the relevant policies of the Borough of Telford & Wrekin.