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These three diverse courses are just an example of courses that still have availability throughout May & June. These courses are being held in tfpl's training suite in London.

For more information and to make a booking, follow the links below, call the training team on 020 7251 5522 or email [log in to unmask]  The complete list of tfpl's courses for 2005 can be found at:

http://www.tfpl.com/skills_development/courses/course_search.cfm   Our courses can also be run in-house which can be a cost effective solution to your training needs.

 
29 Apr & 6 May - Return on investment for libraries and information services
Speakers: Boyd Hendriks & Ian Wooler

This two-day course deals in pragmatic and clear ways the issues of organisational benefits around information expressed in ROI, Business Cases, Intangible Value and the activities and responsibilities connected with these topics. Now more than ever it is vital for information services to show in a convincing and reliable way the clear and measured benefits of its efforts in the core processes and knowledge assets of the organisation.

http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr857

4 May - Basic essentials of change management
Speaker: Ruth Sanderson

Organizations are constantly changing in order to survive, compete or lead their field. If you're not in control of the change then it can feel overwhelming. This leads to stress, rejection of the change and poor performance. All of which have a cost on the business and the individuals concerned.

If you're involved in leading or implementing change in your organization then this 1 day course will provide you with some key essentials of good change management and some common pitfalls which we encourage you to avoid.

http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr822

16 May - Knowledge management: lessons from leaders
Chair: Sandra Ward
Speakers: Jo Mernagh, Active Dynamics Ltd; Sindy Grewel, FOS; John Keeble; Andrew Patridge, DfES; Chris Collison, Centrica plc

Knowledge management is growing up.   After the initial phase of being viewed as the new boy on the block, possibly with a short life expectancy, many organisations have acknowledged that effective management of their core resource - knowledge - is vital to their success.  So KM, in various guises and through diverse approaches, is being developed in all sectors and by organisations of all sizes.   Whilst it is recognised that a core KM principle is that 'one size does not fit all - that KM is organisation specific, organisations are learning from the experience of others and adapting techniques and tools to their own environments.  This seminars brings together some of the second generation leaders in KM development to share their experience and lessons learnt enabling delegates to gain an understanding of practical approaches and current issues.

http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR878

We look forward to welcoming you to TFPL

Amy Millis
Training administrator
TFPL
020 7251 5522

Sign up for e-mail alerts of forthcoming courses at http://www.tfpl.com/skills_development/courses/trainingalert.cfm