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*******With apologies for cross posting************ For more information and to book on any of these courses, follow the links below, call the training team on 020 7251 5522 or email [log in to unmask] Details of all courses are available at http://www.tfpl.com/training Our training season tickets offer a 15-20% discount on 5+ courses and are available for 2005. Many of these courses are also available in-house. May 3 adding value: understanding the business background and presenting business information 4 basic essentials of change management 5 information architecture foundation programme 9-10 introduction to corporate finance 11 communities of practice 11 Professional support lawyer and KM programme: module two: knowledge technologies (evening) 13 effective webpage promotion 16 Knowledge management: lessons from leaders 18 digital repositories for research, public and governmental organisations 20 developing a business information classification scheme as stipulated by ISO 15489 23 the US financial and corporate sectors 25 internet tools for the advanced searcher 26-27 introduction to business research 3 May Adding value: understanding the business background and presenting business information Speaker: Sylvia James Being able to write up and present the results of business research is every bit as important as doing the research. Any piece of research done by a business information department needs to distinguish itself by communicating what has been found, accurately and effectively by presenting a well thought out response that clearly answers a specific enquiry. In this new basic level course, the principles of adding value to international business research by understanding the business concepts that lie behind the research and ways of presenting the results will be examined in detail. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr756 4 May Basic essentials of change management Speaker: Ruth Sanderson Organizations are constantly changing in order to survive, compete or lead their field. If you're not in control of the change then it can feel overwhelming. This leads to stress, rejection of the change and poor performance. All of which have a cost on the business and the individuals concerned. If you're involved in leading or implementing change in your organization then this 1 day course will provide you with some key essentials of good change management and some common pitfalls which we encourage you to avoid. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr822 5 May Information architecture: foundation programme Speaker: Adrian Dale This one day foundation programme provides an essential introduction to the important principles of information architecture design for the information and knowledge professional. It explores how modern information resources need to be organised, classified and formatted for effective navigation and retrieval. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr572 9-10 May Introduction to corporate finance Speakers: Tudor Spencer and Mike Bromberg This two day course provides an introduction to corporate finance relevant to the needs of information specialists required to carry out business research in the area of business funding and investment. Corporate finance presents particular difficulties for the researcher in terms of the sheer range of topics it embraces, the complexity of much of its subject matter and the extensive use of jargon by practitioners. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr297 11 May Communities of Practice: building, supporting and evaluating Speaker: Elizabeth Lank This one day workshop will help you to identify the different types of communities that emerge in organisations, how they can be supported and encouraged to share knowledge and information in order to be able to contribute more effectively to the business strategies, harnessed to support your knowledge and information sharing strategy and the practical steps necessary to turn them into strategic assets for the organisation and how to evaluate the value they are contributing to the organisation. The day will be highly interactive and will include time for the participants to share stories from their own experience, as well as hearing an in-depth case study from a visiting practitioner. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr752 11 May PSL & KM programme: Knowledge technologies module (17.30-19.30) Tutor: Juliet Humphries This module will examine the types of technology available for use in the legal market. From portals to know how systems to document generation tools and taxonomies, this session will provide an overview of what can be used and what difference it might make to your firm. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr859 13 May Effective webpage promotion Speaker: Phil Bradley This one day course is specifically designed for authors and managers who wish to increase the visibility of their site on the World Wide Web, or their own intranets. At the end of the day delegates will have a clear understanding of managing website design and content to obtain a better ranking with search engines and improved design for users. Delegates are encouraged to bring examples of their own sites or pages for use in general discussion. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr355 16 May Knowledge management: lessons from leaders Speakers: Sandra Ward, TFPL; Jo Mernagh, Active Dynamics Ltd; Sindy Grewal, FOS; John Keeble, AON Ltd; Andrew Partridge, DfES; Chris Collison, Centrica plc Knowledge management is growing up. After the initial phase of being viewed as the new boy on the block, possibly with a short life expectancy, many organisations have acknowledged that effective management of their core resource - knowledge - is vital to their success. So KM, in various guises and through diverse approaches, is being developed in all sectors and by organisations of all sizes. Whilst it is recognised that a core KM principle is that 'one size does not fit all - that KM is organisation specific, organisations are learning from the experience of others and adapting techniques and tools to their own environments. This state of the art seminar will review current KM initiatives and developments. By exploring examples, stories and case studies from different sectors, delegates will gain an understanding of the latest thinking and of practical approaches that work. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr878 18 May Digital repositories for research, public and governmental organisations Speaker: Ron Davies Institutional repositories of digital materials can be of as much value to these kinds of organizations as they are to institutes of higher and further education, the current innovators in this field. This course will explain the business models that underlie a digital repository, the technology options that are available and the issues that need to be considered in developing a repository, including metadata creation, workflow processing, accessibility and digital preservation. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr809 19 May Developing a business information classification scheme as stipulated by ISO 15489 Speaker: Jeff Morelli This one day course offers an introduction into a method of preparing an information classification scheme based upon business processes, for setting corporate policies e.g. for records retention. This technique, developed over the last ten years, solves many of the practical problems faced by records managers by ensuring that records management policies are completely matched with business needs and that records management supports the overall business objectives of the organisation. The speaker will discuss how this innovative method has solved many longstanding problems not adequately addressed by 'traditional' methods of retention. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr349 20 May Strategic information architecture design: building the platform for corporate delivery Speaker: Adrian Dale This one day masterclass introduces information and knowledge managers to the principles of information architecture design and their impact on corporate strategy. Information resources are increasingly critical corporate assets but most organisations fail to capitalise on their value because the resources are badly organised and relatively inaccessible. Now more than ever, it is vital that all corporate information resources are connected into a coherent framework for management, navigation and access. Information and knowledge managers need to drive this convergence and this workshop gives them the tools. This workshop will help you make a solid case for developing a coherent information architecture for your organisation. With your new understanding, you'll be able to create convincing arguments for your board discussions and you'll be able to paint a very clear picture of how you'll deliver early benefits that will repay the investment. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr573 23 May The US financial and corporate sectors Speaker: Sylvia James This course is designed for business researchers who need a good understanding of Wall Street and the development and structure of US companies as a grounding for their day to day information projects. Wall Street is described as the world's leading international financial and business centre and one of the three major global powerhouses in financial services. The first part of the course focuses on this area and explains how Wall Street has developed and what is happening today. The second part of the course is devoted to an overview of US corporations and how to structure research into US listed and unlisted companies. The course concludes with a review of the major published sources on US companies. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr527 25 May Internet tools for the advanced searcher Speaker: Phil Bradley This one day course reviews searching techniques both with and without search engines and covers more specialised areas such as mailing lists, newsgroups, intelligent search agents, finding people and images and offers additional hints and tips for better and quicker searching. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr299 26-27 May Introduction to business research Speaker: Chris O'Hare Starting work in a corporate information centre, whether as a solo worker or within a team, is daunting if you have no previous experience. It takes many months before you can feel comfortable dealing with clients and answering enquiries. This is mainly due to a lack of understanding of terminology and subjects and a lack of knowledge of information availability and sources. This two day course provides a broad introduction to many areas of business research and is an ideal starter course. http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr761 Amy Millis Training Administrator email: [log in to unmask] tel.: 020 7251 5522 TFPL Ltd 17-18 Britton Street, London, EC1M 5TL Tel + 44 (0)20 7251 5522 Fax + 44 (0)20 7251 8318 Sign up for TFPL job alerts to keep informed of any new exciting opportunities at http://www.tfpl.com/temporary_recruitment/candidates/cjob_alert.cfm http://www.tfpl.com/permanent_recruitment/candidates/pjob_alert.cfm ______________________________________________________________________ Confidentiality Notice This message may contain information and/or attachments private and confidential to TFPL. It is intended for the addressee(s) only. Any information contained herein is not to be passed to any third party. If you are not an addressee, any disclosure or copying of the contents of this e-mail or any action taken (or not taken) in reliance on it is unauthorised and may be unlawful. If you are not an addressee, please inform the sender immediately. _________________________________________________________________________This e-mail has been scanned for all viruses by Star Internet.