My goodness - they sound like toddlers, keep them away from skittles and ration their t.v! I can see the BBC series know - "Exec tamers" oh dear, J Juliet Brown Medical Librarian - Vale of Leven DGH Never lend books, for no one ever returns them. The only books I have in my library are books that other folks have leant me. (Anatole France) The information contained in this message may be confidential or legally privileged and is intended for the addresseee only. If you have received this message in error or there are any problems, please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. >>> Roddham Mike <[log in to unmask]> 06/21/05 11:48am >>> Dear Mary, They are very different beasts. Generally, if they ask for something they need it within 30 minutes, before they move on to the next issue. You may then get a few days before they come back to it. Quite often, normal library routines can't cope with the timescales, so you'll need to give personal attention to their requests. They don't want to get published info themselves, they want someone to do it for them. They will be happy for you to act in this capacity once you've proved you can do it. Equally, if they ask for a document, it often isn't because they want that document but that they have rationalised that the information they seek might be within it. It's worth probing to discover exactly what they want. E.g. I was asked by our chairman for a copy of the Public Meetings Act 1960. He didn't want the act itself but to see if cameras were permitted in Board meetings, which was actually covered by our Standing Orders. They like alerting services as long as they are relevant. Many are far too general to be useful. They like anything that takes routine work off their desk. For example, I deal with incoming circulars, guidance and reports for my CEO. I collect them from his in-tray (or from CEO's bulletin and other online sources), summarise them, decide who should be responsible for dealing with them, distribute, log the distribution and report to him and the Board directors monthly. I do the same job with clinical reports and guidelines, reporting to the Clinical Governance C'tee. Traditional library services don't hit the spot for CEOs! Hope this helps -----Original Message----- From: Mary Publicover [mailto:[log in to unmask]] Sent: 21 June 2005 11:06 To: [log in to unmask] Subject: Chief Exec orientated info Dear all We have a new chief executive coming (in the autumn but I want to be ready for once in my life) and I thought I would prepare a 'where to get published info for senior managers' handout for her. What should I include. What's important for chief execs? Are there any websites beyond DH, NHS? Moving beyond published what about statistics etc I know about: NLH health management spec lib, DH Data and Kings Fund. Not much really... I don't know which electronic journals would be important for a chief exec. I am looking towards a really good grovel here and would be glad of some help. Mary Mary Publicover Trust Clinical Librarian Birmingham Women's Health Care NHS Trust 0121 627 5846 ****************************************************************** NHS Argyll and Clyde The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. ******************************************************************