Dear
all,
Further to the email
that Alison sent on the 7th June, here are more details about the Assertive
Communication Workshops she mentioned, which are designed to help you think
about how to promote your services effectively and get your messages across to
the right people. Places are limited to 30 for each workshop, and the
London one on 6th September in particular is booking up quickly. The
workshops will be very participative, and will give you the opportunity to look
at your own workplace situations.
Times: Each event will start at 10am, and will finish by
4pm - lunch will be provided.
Dates and
venues:
Wednesday 6th
July - Leeds (Park Plaza
hotel)
Tuesday 26th
July - London (Thistle
Euston)
Thursday 28th
July - Nottingham (Holiday
Inn)
Tuesday 6th
September - London (Radisson Grafton
hotel)
Thursday 8th
September - Wolverhampton (Novotel)
Monday 12th
September - Manchester (Palace
hotel)
Friday 16th
September - Bristol (Novotel)
Tuesday 27th
September - Newcastle
(Thistle
Newcastle)
Overall Aim
- to explore the different ways people
can be influenced and to identify ways to develop assertive communication
techniques
Objectives
- at the end of the session delegates
will have:
-
examined ways to increase their
ability to influence in a range of situations
-
explored the difference between
agressive, submissive and assertive behavious
-
reviewed a number of assertive
communication techniques
-
applied those techniques to a range
of workplace situations
Course Content
-
Who do you need to influence and
why?
-
identifying the underlying sources
of power when influencing
-
building effective
relationships
-
recognising the effect different
forms of behaviour have on the outcome of a
situation
-
assertive communication techniques,
including choosing the right words, positive body language and saying
no
